Experience

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Team Lead
PTCL (UFone Corporate)
Oct 2022 - Mar 2024 | Gujranwala, Pakistan

Managing the team and accomplishing your target while meeting the needs of the company.

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BDO
CMPak Pvt Ltd (Zong)
Jan 2022 - Oct 2022 | Gujranwala, Pakistan

To achieve the given target of the company and to grow the business further.

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BVS Officer
Telenor Franchise
Sep 2016 - Dec 2021 | Kamoke, Pakistan

Ease of use of biometric systems and installation of their software as well as delivery to retailers and customers. Further software troubleshooting and fresh install.

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CSO
CMPak Pvt Ltd (Zong)
Mar 2012 - Aug 2016 | Lahore, Pakistan

Providing complete call center information and services to customers at the first time and solving their problems

Education

Allama Iqbal Open Univeristy
Bachelors, Bachelors in Arts, ‎
Bachelor In Arts
2010
Allama Iqbal Open University (AIOU)
Bachelors, , Bachelor in Arts‎
Journalism
Grade B
2010
Govt College Gujranwala
Diploma, ‎
Autocad
Incomplete
2008
Softec institute of computer sciences
Diploma, ‎
Graphic Design
Incomplete
2005

Skills

Expert Admin Operations Management
Intermediate Branch Support
Intermediate Client Persuasion
Expert Client Relationship
Expert Customer Care Representation
Expert Customer Relationship Management
Expert Customer Satisfaction Management
Expert Customer Service Skills
Expert End to End Sales
Expert Manage Client Relationships
Intermediate Market Knowledge
Expert Official Tasks Handling
Expert Persuasion Customer
Expert Quick Learner
Expert Relations Management
Expert Relationship Building Skills
Expert Relationship Management
Intermediate Scale Management
Intermediate Stock Control
Intermediate Store Management

Languages

Intermediate Punjabi
Expert Urdu
Intermediate English