Summary

Organised Assistant with strong background in administrative support and office management. Excels in multitasking, prioritising tasks, and maintaining smooth office operations. Brings proactive approach to problem-solving and knack for streamlining processes. Delivers reliable support to ensure optimal team performance and client satisfaction.

Experience

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Assistant.
Naturalize By DR Bilquis.
Jun 2022 - Jun 2023 | Karachi, Pakistan


Completed work to agreed standards and specifications.
Assisted manager in all aspects of business operations.
Supported staff with clerical tasks for well-maintained office administration.
Prepared medication labels with item name and quantity.
Helped pharmacy staff prepare medications and fill orders.
Maintained pharmacy counter and related areas in clean, neat and organised fashion.
Restocked shelves and prepared expired drugs for return.
Collaborated with healthcare professionals to deliver integrated patient care and support.
Educated patients on post-visit home care instructions, medication usage, and lifestyle adjustments for improved health outcomes.
Delivered compassionate care to patients, offering emotional support and information regarding their treatment plans.
Supported administrative tasks, including billing processes and insurance claims, to ensure smooth clinic operations.

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Psychologist Intern
Al-Syed Psychiatric Institute.
Oct 2021 - Dec 2021 | Karachi, Pakistan


Conducted initial assessments to identify psychological, emotional, and behavioural issues in clients.
Prepared detailed reports and clinical notes for each client session, ensuring accuracy and relevance.
Maintained strict confidentiality in line with ethical guidelines and legislation to protect client privacy.
Participated in supervision sessions to reflect on practice and receive feedback from experienced psychologists.

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Psychologist Intern
Sir Cowasjee Jehangir Institute Of Psychiatry & Behavioural Sciences.
Jun 2021 - Aug 2021 | Hyderabad, Pakistan


Established rapport with clients, providing a safe and trusting environment for therapy.
Developed and implemented tailored treatment plans based on individual client needs and goals.
Conducted psychological assessments under supervision to gauge client mental health status.
Participated in multidisciplinary team meetings, contributing psychological perspectives.
Collaborated with healthcare professionals to develop holistic treatment plans for clients.

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Social Work Intern
Rotary Club Paragon.
Jan 2019 - Apr 2019 | Karachi, Pakistan


Raised awareness of key issues involved in working with people from diverse ethnic, cultural and socio-economic backgrounds.
Collaborated with healthcare professionals to coordinate mental health services for clients.
Consulted with other professionals to gain insight and advice and build strong network within organization.
Responded to crisis and emergency situations to provide immediate assistance to persons in need.

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Community Volunteer.
Orange Tree Foundation.
Feb 2019 - Feb 2019 | Karachi, Pakistan

• Organised fundraising events, securing sponsorships and managing budgets to support local causes.
• Engaged with guests, providing directions, information, and assistance to enhance their carnival experience.
• Provided first aid and emergency response when necessary, maintaining a safe environment for guests and staff.
• Analysed customer feedback to identify areas for improvement, leading to enhanced guest satisfaction.
• Provided detailed explanations and demonstrations of games to customers, enhancing their experience and encouraging repeat visits.

Education

Skillston (National institute of culinary art &hotel management)
Diploma, ‎
Baking & Pastry Arts.
Incomplete
2024
JDC IT CITY.
Diploma, ‎
MICROSOFT POWER BI
Incomplete
2023
Federal Urdu University of Arts Sciences and Technology
Bachelors, Bachelors in Science, ‎
Psychology
2022
Gyaan E Nafsiyat SMC Private Limited.
Certification, ‎
Psychological Testing
Incomplete
2021
Pak Young Psychologists Association (PYPA).
Certification, ‎
Psychological Testing
Incomplete
2021
Gyaan E Nafsiyat SMC Private Limited.
Certification, ‎
Psychology Of Counseling & Psychotherapy
Incomplete
2021
Sindh Welfare Department Govt. of Sindh.
Diploma, ‎
Medical Sonography (Ultrasound).
Incomplete
2017

Skills

Beginner Administrative Tasks
Intermediate Cash Collection
Beginner Configuration Switches
Intermediate Customer Care Representation
Intermediate Data Collection
Beginner Email List Management
Beginner End to End Sales
Intermediate File Management
Beginner Front Office Support
Beginner Microsoft Office
Beginner Microsoft Power BI
Intermediate Multitasking Skills
Intermediate Persuasion Customer
Intermediate Receptionist Work
Intermediate Time Management 
Intermediate Vacuuming and Floor Care

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