Summary

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. To make use of my interpersonal skills to achieve the goals of a company that focuses on customer satisfaction and customer experience.

Experience

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CALL CENTER SUPERVISIOR
Islamic Honey Center
Jun 2022 - Aug 2024 | Lahore, Pakistan

Responsibilities  Maintain customers data.Generate daily order reports.Generate daily dispatch report.Create orders invoices.Customers complaint Handling.Generate monthly orders reports.Customers follow-up.

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HR Officer
Islamic Honey Center
Jan 2022 - Jun 2022 | Lahore, Pakistan

Responsibilities         Making New recruitments  Attendance record.  Maintain Employees records.Training new staff.File handling.

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Receptionist
Al-badar Hospital Kot Lakhpat Lahore
Jan 2021 - Jun 2021 | Lahore, Pakistan

Responsibilities Receiving visitors by greeting.Answering incoming phone calls.Receiving and sorting daily mails.Provide proper information to visitors.Schedule meetings.

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Data Entry Operator
Tariq Science And Commerce Academy
Feb 2020 - Oct 2020 | Lahore, Pakistan

Responsibilities  Maintain Students records.Attendance record.Fee Portal handling.

Education

Lahore Leads University
Bachelors, Bachelors in Technology, BS Computer Science‎
Computer Science
CGPA 3.5/4
2022
Govt. Degree Science & Commerce College
Intermediate/A-Level, Intermediate in Computer Science, ICS‎
Computer Science
Percentage 84%
2018

Skills

Expert Admin Operations Management
Expert Communication Skills
Expert Communications Skills
Expert Computer Proficiency
Expert Customer Serivce Skills
Intermediate Employee Database Management
Beginner Employee Relations Management
Expert Front Office Support
Expert Front Officer Support
Expert Information Desk Handling
Intermediate Microsoft Word
Expert Multitasking Skills
Expert Sales Process Knowledge
Expert Tajweed Knowledge
Expert Troubleshooting Skills

Languages

Intermediate Urdu
Intermediate English

Companies Followed