Summary

A sound professional with nearly 7 years of experience in IT Telecom domains with over 4 years of exclusive experience in managing various Enterprise IT/BSS systems and solutions within the Telecom sector.
I've formerly worked as a Project Lead/Technical Writer in a software house where I've been involved in preparing technical documentation for software.
Areas of Interest
Project Management
Business Process Management
Business Analysis
Business Support Systems Consulting
Design Development of technical content

Specialties
Vendor Management
Team Management
Cross-Functional Stakeholder Management
Requirement Gathering Analysis
Communication, Presentation Documentation
Reporting

Experience

Company Logo
CRM Operations Specialist
Telenor Pakistan (Pvt) Limited
Mar 2009 - Present | Islamabad, Pakistan

Company Logo
Product Analyst
Convo
Nov 2013 - Oct 2015 | Islamabad, Pakistan

 Trend spotting in enterprise and consumer social networks - perform overview of the market and convey those ideas that work well, while avoiding those that do not.
 Work on short-term and long-term product goals with the product development manager.
 Champion the user experience across the product and work with marketing to conduct tests to optimise product development success.

Education

FAST Institute of Computer Science
Bachelors, , BS Computer Science‎
2006

Skills

Expert Documentation Gathering

Languages

Expert English

Endorsements

Generic placeholder image
Sameer Mirza
Worked with you at Convo

Zunaira is an experience product analyst with a keen eye for detail.

Zunaira Contacts

Sumaira Hussain
Freelance Online Writers