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Summary
Solutions-oriented accounting and customer service professional with over 2+ year experience of working in an international million dollar company. Eager to apply recently gained knowledge and skills towards launching a career with an organisation that can capitalize on Accounting, Account Receivable Management, Customer Respresentation and IT talents.
Experience
Senior Billing Specialist
Accounts Receivable Specialist
Responsible for:
Conducting account audits and investigation to find discrepancies.
Customer Representaion via phone calls, chats and emails
Resolving customer queries regarding invoices.
Post bills, invoices. Process payments in the system, sending refunds.
Updates account receivable database
Reach out to customers who failed to pay in order to reduce bad debts.
Oversee the performance of company as a whole.Prepare and maintain various reports including monthly refund rates.
Any other duty assigned by the management.ÂÂ
