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Summary
A passionate professional with 14 years’ experience of handling Corporate Customers. Diversified experience in Outsourcing. Offering my skills and experience in key areas of expertise to deliver Customer satisfaction via relationship management and structured working methodology.
Currently working in one of largest IT company in Hyderabad & one of largest I.T company in Karachi, that are connected to USA telecommunication (Verizon, AT&T, T-Mobile, Mobile Center Inc, Sprint, Mobillink, Cricinfo, Smartone, Transsion (Infinix, Tecno, Itel) industry since the 14 years and give the biggest profit in 9 years around $24.6 billion in less of employees and cost saving. Majority areas designed automated portals OR formulated MS - Excel Templates for auditing purpose.
Projects
Experience
Payroll Specialist
South Service Manager
Financial & HR Analyst
Company Profile: BaseCamp is an Outsourcing company focused on providing highly scalable business solutions like IT support, Accounting & Finance, Development, Marketing, etc. Currently BaseCamp have 79 clients from different industries (Telecommunication, Information Technology and Manufacturing)
Supervise 14 employees and responsible for +60 reports. Collaborated with clients to identify goals, problems and develop and implement need based financial, accounting & HR plans/system
Revenue (Reconciliation, Auditing, Disputes, Revenue Reporting)
Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
Maintains the work structure by updating job requirements and job descriptions for all positions.
Contributes to team effort by accomplishing related results as needed.
Investigate and understand causes for staff absences.
Provide basic counseling to staff who have performance related obstacles
Sales Auditing (Identification, Rectification Error Fixing)
Achievements:
- Implementation of Automated program of profit calculation on Phone selling.
- Implementation of Automated program of Customer traffic history report on stores by using camera monitoring reports.
- Implementation SMB (Small and Medium Business) Commission report.
Commission Analyst
Company Profile: BaseCamp is an Outsourcing company focused on providing highly scalable business solutions like IT support, Accounting & Finance, Development, Marketing, etc. Currently BaseCamp have 35 clients from different industries (Telecommunication, Information Technology and Manufacturing)
Supervise 5 employees and responsible for 30 reports. Collaborated with clients to identify goals, problems and develop and implement need based financial, accounting & HR plans/system
Sales Reconciliation (Coordinate with Stores Regional Manager, District managers, Store Managers to fixing the issues of sales)
HR (Payroll prepare, Deductions (Fraud sales, Advances, etc), Medical Allowances, Leaves Management, Federal Holiday Pay calculation)
Reporting (Deductions, Frauds, Revenue)
Achievements:
- Implementation of Automate Payroll at BaseCamp Data solution.
Business Process Associate
Company Profile: BaseCamp is an Outsourcing company focused on providing highly scalable business solutions like IT support, Accounting & Finance, Development, Marketing, etc. Currently BaseCamp have 10 clients from different industries (Telecommunication, Information Technology and Manufacturing)
Responsible for 15 reports. Collaborated with clients to identify goals, problems and develop and implement need based financial, accounting & HR plans/system
Sales Data mining from vendors websites
Cash & Petty Cash Reconciliation
Bank Reconciliation (POS, Bank Accounts & Credit Card Accounts)
Education
University of Sindh
University of Sindh
Sindh Technical Board Karachi
University of Sindh
Governement collage
B.I.S.E
Skills
Languages
Endorsements
Muhammad Shaikh
Muhammad blends creativity and innovation with organization and strategy.
