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Summary
Working as a Senior Executive in Sharp Import LLC (we care here)
Worked as Relationship Manager at A&I Ground Transportation. Worked as Marketing Manager @HRS Solutions. I have as an "Assistant Manager" @ Pakistan Cricket Board". I have worked with MYCAB Travel for more than 3 Years. During this tenure I was promoted as Senior Executive Support & Fulfilment. Then I was promoted as Relationship Manager & Trainer of MYCAB OPERATIONS & Call Center. I have worked as an Asst. Manager HR / Admin in Afzal Rice mills & Exporters. I have worked for Telenor Pakistan for 7 years as well. During this tenure I worked in call center, Trade marketing, backend financial team, Direct debit, MNP team, Dealers & Frenchise support & NOC (Network operations Center).
Projects
Experience
Senior Executive
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Marketing Manager
Taking care of Marketing department and Strategic planning for the same.
Unit Manager
Recruiting new members.
Training them.
Briefing them about their daily Tasks.
Setting up Daily and Monthly targets.
Strategies the business.
Reporting to higher management.
Assistant Manager (Domestic Cricket Operations)
Taking care of the things that deal with domestic cricket.
Detailed reporting to Management.
Maintaining Data Base of Players and their records.
Relationship Manager
I worked as a bridge between our Clients and the Company.
I was a direct link for our clients.
I generated sales via Phone Calls, Emails & Social Media Marketing.
Maintained our service level as per client\'s satisfaction.
Introduced new packages for clients.
Gave the basic idea to our system development team for ticketing and voucher system, which made things a lot easier and quick.
Trained our Travel agents about the system so that they can create vouchers immediately through our system by their own User ID.
Assistant Manager Admin & Finance
Managing Administration and Taking Care of Payroll of Employees & Invoicing for Buyer. And managing Payments of Sellers.
Back Office & CS Executive
I have been in Cellular Network for seven years performing efficiently and dedicatedly in Customer
Services, Backend support & Network operations, which encompasses handling of all the concerns
related to Customer queries and their resolutions. I worked in Telenor Pakistan Ltd. (one of the biggest
cellular networks in Pakistan) a Norwegian Company. During my stay I was always amongst the top
employees. Since the beginning I have been working on various posts which include Customer
relationship officer, Dealer support officer, Post-paid operation officer, Trade Marketing officer, as an
MNP Backend operations officer and lastly as Network operation officer.
