Summary

I am a seasoned IT professional with corporate mind and positive attitude. I’m an adaptable and efficient team player with good communication skills at all levels. I have more than 10 years of experience in the field of IT. I’m looking for a senior role where I can develop my skills further, researching new technologies and reveling in new challenges.

Specialties:
• IT Operations and Network Operations.
• Transformation of business strategy into IT strategy
• IT governance and IT policies.
• IT service delivery and IT helpdesk.
• Enterprise NOC / Monitoring System
• IT Procurement & Budgeting
• Converged Infrastructure and VDI
• Data Center Operations and Installation as per TIA 942 standards.
• Team and Vendor Management
• Planning of IT Infrastructure and Networks.


Projects
• FINCA Bank: Delivered and commissioned data center primary and DR site.
• Green Village Camp Afghanistan: Managed mini ISP
• Etisalat Afghanistan: Delivered and commissioned data center.
• Mobilink Microfinance Bank (VimpleCom Ltd): Delivered and commissioned data center
• Mobilink (VimpleCom Ltd) - Delivered and Commissioned two Data Centers
• Cisco Systems: Delivered and commissioned new data center in Islamabad.
• Unilever: Network deployments and troubleshooting.
• Standard Charted Bank: Delivered and commissioned Cisco Routers to all North branches.
• Allied Bank Limited: Delivered IT networking to North branches.
• Central Bank of Afghanistan: Deliver Video con solution
• Khushhali Bank: Delivered and commissioned data center + Head office 1000+ nodes

Projects

Multiple IT Project - Data Centers & Network
Digital Financial Services & BB Integrations @ FINCA Micro finance Bank

Experience

Company Logo
Sr. Manager Networks & Infrastructure Planning
FINCA Microfinance Bank Ltd.
May 2016 - Present | Lahore, Pakistan

• I am managing IT & Network operations of 140+ Branches nationwide and ensuring IT service delivery.
• Collaboratively working with different functional IT groups and stakeholder for the smooth running of business operations.
• Managing the IT team by recruiting, identifying the talent and trying to use them in a way where they can work perfectly with their best level of expertise.
• Develop IT strategies / Polices and transform business initiative into technology.
• Managing external vendor performance for IT operations against agreed SLA and ensure timely implementation of projects and responsible to support Head of IT in succession planning.
• Overseeing the deployments of applications, evaluating the requirement of hardware infrastructure needed for them and provide those platforms accordingly.
• Risk Assessment of new IT and business initiative.
• Handling annual budget and ensure cost effectiveness
• Implement procedures adhering to ISO 27001 standards.
• Vendor management, and ensure the compliance of agreed OLA’s and SLA’s.
• Coordination with application stakeholder for the smooth running of branchless banking technology operation.
• I am working at FINCA head office from last 3 Years since April 2016.

Company Logo
Network Administrator
Khushhalibank limited
Aug 2015 - Apr 2016 | Islamabad, Pakistan

• I was managing external vendor / ISP for Network operations against agreed SLA and ensure timely implementation of projects.
• Was managing Network assets inventory and LAN/WAN.
• I provided Network support to 130+ branches nationwide and handled 1000 nodes in Head office.
• I was responsible for the procurement of Network hardware / ISP links.
• I was looking after the new branch network expansion nationwide.
• I prepared connectivity / Internet budget for Bank according to CAPEX/OPEX.
• I worked around 1 Year in Khushhali Bank head office.

Company Logo
Manager Network & Communications
NTES Group
Oct 2013 - Jun 2015 | Islamabad, Pakistan

• I was managing a Mini ISP at Green Village Camp in Kabul with group of 3 people and distributed internet to different companies & users over 2000+ around the camp.
• I prepared several technical & financial proposals for different projects and was directly reporting to CEO of the company in UK.
• I used to provide technical support to the users.
• I used to deal with issues on emails/telephones and troubleshoot them accordingly.
• I worked around 2 Year in NTES Group Kabul, Afghanistan.

Company Logo
Specialist Networks
Waseela Microfinance Bank Limited
Feb 2013 - Sep 2013 | Islamabad, Pakistan

• Was responsible for the entire network operations of Branch and Core.
• I was managing Network assets inventory and LAN/WAN.
• Provided Network support to 30+ branches nationwide and handled 500+ nodes in head office.
• I was looking after the new branch network expansion nationwide.
• I also created Remote access VPN and several site to site VPN with 3rd party for banking channels.
• Was responsible for the procurement and approvals of Network hardware / ISP links.
• Prepared connectivity / Internet budget for Bank according to CAPEX/OPEX.
• I worked around 1 Year in Mobilink Microfinance Bank (Formerly Waseela) head office.

Company Logo
NETWORK ENGINEER
Sysnet Pakistan Private Limited
Sep 2008 - Jan 2013 | Islamabad, Pakistan

• I prepared several technical & financial proposals for different projects and was reporting to Senior Manager Technical in Karachi.
• Looking after network support issues in North region.
• I delivered different nationwide projects for the deployment of Network Hardware (Router, Switches & AP’s) and Cablings to ABL, Standard Chartered, RBS, HSBC, Unilever and Nokia Siemens.
• I delivered and work as team leader for the construction of data centers for Cisco Systems in Islamabad.
• Looked after the RBS bank cablings, preventive maintenance of North region branches.
• I was managing the IT support team recruitment and managed the team of Technicians and Engineers.
• I also served Mobilink Microfinance Bank (Formerly Waseela) for more than 1 year.
• I worked around 4 Year in Sysnet Islamabad branch.

Education

University Of Engineering & Technology, Taxila
Bachelors, Bachelors in Engineering, B.Sc. Electrical Engineering (Telecom)‎
Telecommunication
Grade B
2008
Pakistan International School Jeddah
Intermediate/A-Level, Faculty of Science (Pre-Engineering), FSc (Pre Engineering)‎
Mathematics
2002
Pakistan International School, Jeddah
Matriculation/O-Level, , SSC‎
Science
2000

Skills

Expert Accounts Administration
Expert Cisco Networks
Expert Cooordination Skills
Expert Enterprise NOC
Expert IT Governance
Expert IT Operations Management
Intermediate IT Security Policies
Expert IT Service Delivery
Expert Vendor Management Experience

Languages

Expert English
Expert Urdu