Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
Summary
Profile:
Working in Siebel Customer Relationship Management (CRM) and Maximo Oracle
(Account Management, Order Management, Customer Information Service Request, Data Load Siebel and Customer information Activities) (Location, Network, Logical and Physical Inventory and Resource Order Management.)
Configure the routers as per required ( Create crypto, Static Route, BGP and with ACL)
CCNA Security (Configuration, Routing on the Firewall, NAT on the Firewall, High Availability Failover)
Router on a stick, Redistribution between RIP, EIGRP and OSPF
Create ACL @ (Manage and Implement ion) @ Routers and ASA Firewalls.
Office 365 (User Management, password, Right Management and online mode)
Installation of MY SQL with Microsoft and Linux , PHP and MySQL
MS Windows, Ubuntu and CentOS,
MS Exchange, Active Directory, MikroTiK, M Daemon, VMware.
Install and support LANs, WANs, network segments, Internet, and intranet systems.
Install and maintain network hardware and software.
Sound knowledge of TCP/IP, DHCP and DNS.
Monitor networks to ensure security and availability to specific users.
Assign configuration of authentication and authorization of directory services.
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
Maintain network servers such as file servers, VPN gateways, intrusion detection systems.
Administer servers, desktop computers, printers, routers, switches, firewalls, software deployment, security updates and patches.
Layer 2 Switches ( MSAG, MSAN, NGN and DSLAM of Huawei, ZTE and Alcatel)
Projects
Experience
Resident Engineer (Technical Support)
Deployment of new links and remotely configure the routers and switches.
Administratively reporting for their Networks team, ticket generation, escalation of tickets, complaint management, reports generation, WAN monitoring, following up with MPPL field team, vendor management and coordination and following up with CPM and deployments of new links.
Monitoring and troubleshooting the network & LAN/WAN Security of Allied Bank Limited & its offices/branches.
Technical Support Engineer
Working in Siebel Customer Relationship Management (CRM) and Maximo Oracle
(Account Management, Order Management, Customer Information Service Request, Data Load Siebel and Customer Information Activities)
(Location, Network, Logical and Physical Inventory and Resource Order Management.)
Working in 1st Class MMnBB Technical Support Service Desk NOC.
Working on Access Networks
Coordination with Vender team for troubleshooting.
Working on AAA, Radius, Digital Subscriber Line Access Multiplexer, Multi Services Access Gateway and Multi Services Access Node (Configuration, Troubleshooting and Customer Profile Creation) on Daily Basis
Check the configuration (VLAN of HSI, VOD and IPTV) of ports, cards and Board.
Create V-LAN, data rate profile, virtual port for Broadband, IPTV and VPN.
Checking the utilization bandwidth on UP link port / control card of MSAG, MSAN and DSLAM.
Troubleshoot and rectify the faults about 691 errors, 678 error and speed,
Remotely troubleshooting and configuration at MSAG, MSAN and DSLAM for Broadband and IPTV
Working on Layer 2 PTCL Network (Huawei, ZTE and Alcatel).
Working on L2 Network Management Systems (I manager 2000, LMT, Net Numen) of Alcatel, Huawei and ZTE.
Handled Trouble Tickets with the help of Oracle CRM.
Worked with National NOC for Network Monitoring and Support.
Reporting to (Senior Manager, General Manager and Regional General Manager).
Assistant Network Support & Computer Hardware
