Summary

• Result producing Human Resource Professional with a proven record of accomplishment in the field of HRM, Compensation & Benefits, Talent Acquisition and Learning and Development.
• 14 plus years of overall experience with complete personification of HR Business Partnering Model.
• Planning, Designing, and managing complete Employee Life Cycle.
• Training Facilitation; conducted number of trainings and orientation on several HR disciplines.
• Expertise in Internal Capacity Assessment ranging from Cultural, Internal Communications to Strategic Initiatives and translating initiatives into monetary output.
• Expert in Restructuring, Re-engineering, design development and deployment, interventions and inspecting & removing Procedural, Structural & Operational anomalies and developing Intelligent Systems.
• Organizational Development and Change Management Interventions
• Superb relationship-building skills enabling team members to focus on tasks even during challenging times.

Projects

Digitization of HR Record

Experience

Company Logo
Deputy Manager HR
Frontier Works Organization
Feb 2023 - Present | Abbottabad, Pakistan

 Responsible for timely submission of payroll data and disbursement of Group employees’ salaries.
 Ensure implementation of the SOPs as communicated by the HQ to all under command units. Ensure all employees are well aware of such policies.
 Management and coordination of Health Insurance, life insurance, Provident Fund, Gratuity Fund, TA/DA, Loans, PF Withdrawals and financial assistance being coordinated and executed on time and as per policy
 Coordinate and deliver sessions on the health insurance policy and HSE, both at the HQ and at project sites to ensure employees are well aware of their health and safety
 Handling employees’ grievances through effective communication and timely resolution to their problems
 Conduct and coordinate internal and external audits as per GHQ and internal FWO policies
 Coordinate and execute a training & development plan for skill development of employees as and when required.
 Recruitment of employees at various projects, joiner packs, employment documentation, security clearance etc
 Prepare, conduct and deliver in house training sessions for the employees in Abbottabad on HR and various interpersonal skills
 Design, deliver and coordinate the orientation of new employees and ensure the profile completion at HRIS

Company Logo
HR Officer - Talent Acquisition & Org. Development
Aga Khan Health Service, Pakistan
Jan 2020 - Present | Islamabad, Pakistan

Company Logo
Deputy Manager Compensation and Benefits
Frontier Works Organization
Feb 2021 - Feb 2022 | Rawalpindi, Pakistan

 Responsible for the timely and seamless disbursement of monthly salary of all civil employees (nearly 6,500 employees), based all over Pakistan at various FWO sites /projects.
 Policy writing and implementation of the existing SOPs from HQ to all under command units. Identify gaps and suggest suitable amendments when required. Bench mark best market practices
 Health Insurance, life insurance, Provident Fund, Gratuity Fund, TA/DA, Loans, PF Withdrawals and financial assistance being coordinated and executed on time and as per policy
 Responsible for the coordination and execution of ISO recertification and surveillance audits 2021 both for Pakistan and UAE setups with certifications ISO 9001, ISO 18001, ISO 45001
 Suggested modules in HRIS for better and effective reporting and information system with enhanced user interface
 Coordinated annual and semi-annual, internal & external HR audits
 Designed a Training & Development section for FWO encompassing both domestic and in-house trainings to equip our employees with better and improved skills.
 Designed, initiated and managed FWO – Graduate Trainee Program 2021 and successfully coordinate the recruitment of trainees from all over Pakistan at various setups within FWO after shortlisting from all the best universities of Pakistan

Company Logo
HR Officer – Talent Acquisition & Organization Development
Aga Khan Health Services Pakistan
Jan 2020 - Feb 2021 | Islamabad, Pakistan

 Managed and coordinated all the recruitment and selection process including job advert, screening, shortlisting interviewing, and on-boarding of new hires
 RWA (Respectful Workplace Advisor) for Pakistan Region (nominated by the Board in Geneva, Switzerland) to address issues arising out of interpersonal conflicts, unfair treatment, harassment, disrespectful and unethical behaviors, performance issues, misconduct, and other workplace potential issues at workplace.
 Briefed management on general respectful workplace trends, while maintaining confidentiality and any issues arising thereof.
 Issued offers letters, employment contracts, extensions, transfers confirmation and conclusion letters etc
 Managed and consolidated time sheets from all the regions
 Responsible for effective execution of trainings as per plan while managing budgets, approvals, service bonds in lieu of trainings etc

Company Logo
HR COnsultant
Citi Printers & Communication
Jan 2017 - Sep 2019 | Rawalpindi, Pakistan

 Designed and implemented a complete HR system from the scratch as per management requirements
 Created Job descriptions for all staff, Streamlined Employees’ Records and Databases, Suggested Employees’ Retention Plan, Designed Company’s Forms and Templates, Installed and Maintained Biometric Attendance System, Designed In-house training for the janitorial staff

Company Logo
HR consultant
Citi Printers & Communications
Jan 2015 - Sep 2019 | Islamabad, Pakistan


Advising management on the administration of human resources policies and procedures
Analyzing company’s current HR programs and recommending solutions
Developing, revising, and implementing policies and procedures
Assisting with the development and coordination of recommended changes regarding workflow
Presenting training sessions related to specific HR programs
Designing Job Descriptions, forms and policy document along with Company SOP

Company Logo
Manager HR Administration
Syed Corporation Private Limited
Dec 2014 - Aug 2016 | Rawalpindi, Pakistan

 Formulated and implemented an efficient HR system for better management
 Designed, maintained and updated job descriptions for all positions.
 Produced a comprehensive Employees’ Handbook for staff
 Established a successful recruiting, testing, and interviewing program; conducting and analyzing exit interviews; recommending changes.
 Maintained management guidelines by preparing, updating, and recommending HR policies and procedures.
 Organized and maintained personnel records, Updated internal databases and reports
 Prepared HR documents, like employment contracts and joiner packs for new hires/ employees’ orientation
 Liaised with external partners, like insurance vendors, telecom vendors, banks etc
 Prepared payroll and assisted Accounts department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules and overtime etc) to process payroll
 Arranged travel accommodations and processed expense forms
 Supervised procurement of printed materials, office stationery, kitchen supplies etc by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
 Overlooking for office renovation, coordination, office maintenance etc

Company Logo
Manager HR & Administration
Syed Corporation
Dec 2015 - Aug 2016 | Rawalpindi, Pakistan


 Formulated and implemented an efficient HR system for better management
Design, maintain and update job descriptions for all positions.
Produced a comprehensive Employees’ Handbook for staff
Establishing a successful recruiting, testing, and interviewing program; conducting and analyzing exit interviews; recommending changes.
Maintains management guidelines by preparing, updating, and recommending HR policies and procedures.
Organize and maintain personnel records, Update internal databases and reports
Prepare HR documents, like employment contracts and joiner packs for new hires/ employees’ orientation
Liaise with external partners, like insurance vendors, telecom vendors, banks etc
Prepare payroll and assist Accounts department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules and overtime etc) to process payroll
Arrange travel accommodations and process expense forms
Supervision of procurement of printed materials, office stationary, kitchen supplies etc by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
Overlooking for office renovation, coordination, office maintenance etc

Company Logo
HR Consultant
Citi Labs
Oct 2013 - Nov 2014 | Islamabad, Pakistan

 Designed and implemented an HR system from the scratch. Drafted policy handbook and interview process.
 Prepared a Job Description manual for all active positions at Citi Labs
 Designed hygiene awareness brochures and emergency exit plans for the Islamabad office (Blue Area)
 Designed HR forms and templates

Company Logo
Deputy Senior Associate HR
GDF Suez Energy International - Uch Power
Aug 2008 - Nov 2013 | Islamabad, Pakistan

ol
liUpdate Company’s policy & procedures manual as and when required and disseminate the information among staff members accordingly, ensure the implementation of policies./li
liInitiate and coordinate the annual/mid-year Performance Appraisal Cycle and compile results and related reports to be presented to senior management for review meeting./li
liConsolidate and prepare the annual appraisal summary of all staff including the annual presentation for Annual review meeting in coordination with the Department Head to be presented to the CEO/li
liCompile HR department annual objectives for the next year and analysis of current year’s performance/li
liSuggest the continuous improvement of HR systems and best practices within the organization/li
liPrepare employment contracts and joiner packs to the new hires including their orientations. Ensure smooth induction and onboarding of new hires/li
liManage the Learning & development process by timely initiating the TNA process and coordinate all the domestic and international trainings with regards to approval, fee submission, boarding & Lodging and related expenses with the assistance of admin department/li
liPrepare monthly MIS reports regarding all HR related information for Head Office in France/li
liManage and coordinate annual audits for Provident and Gratuity fund./li
liHandle life and health insurance of about 1500 lives including the timely additions & deletions and successful negotiations for premiums at annual renewals on the best of the terms and conditions/li
liDesign, prepare and update company’s Fact Book/li
liSupervise the annual leave plan for Head Office staff/li
liUpdate company’s organograms on real time basis/li
liMake timely payments against EOBI, coordinate vaccination and annual medical examination of staff and dependents as per the approved schedule/li
liAssistance for the preparation of department annual budget and forecast/li
/ol

Company Logo
HR Coordinator
Mobiserve Pakistan Private Limited
May 2007 - Jul 2008 | Islamabad, Pakistan


Assist in the Recruitment & selection process of candidates
Organize job fairs in various universities including NUST and GIKI etc
Close liaison with the Placement offices in the Engineering Universities
Interact with insurance companies for life and health insurance.
Timely additions and deletions from the Insurance policy.
Verification of medical claims
Maintaining record of all insured employees.
Prepare department presentations, various reports, update and maintain leave and attendance record, disseminate attendance related information to the respective Department Heads on monthly basis.

Company Logo
Research Associate
Capital University of Science & Technology
Feb 2006 - May 2007 | Islamabad, Pakistan


Worked under supervision of Associate Professor and responsible for;
All research work done by students;
Editing the case studies written by the scholars and getting them published with ECCH, Cransfield University, UK
Successful in getting 4 research papers with International Universities

Education

Iqra University
Bachelors, Bachelors in Fine Arts, ‎
Fashion Design
CGPA 3.6/4
2019
Capital University of Science & Technology Islamabad
Masters, Masters in Business Administration, Masters in Business Administration‎
Human Resource Management
CGPA 3.7/4
2007

Skills

Intermediate Compensation and Benefits
Expert Conservation Awareness
Expert Employee Relations Management
Expert Full HR manager skills required.
Beginner Labor Laws
Expert Negotiation Skills
Beginner Payroll Management
Expert Policy Development
Intermediate Purchase Management
Expert Recruitment and onboarding

Languages

Beginner French
Expert Punjabi
Expert Urdu
Expert English

Companies Followed