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Summary
Seeking a challenging opportunity where I will be able to utilize my strong analytical skills and educational background especially in corporate Sector. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. A skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness.
Experience
Customer Support Specialist
Admission & Examination Officer
High School & College Lecturer
Customer Care Executive
Prime Responsibilities were as below:
1. Dealing Customer Queries
2. Complaints Resolution of different customers
3. Reporting on daily basis regarding working
4. Training of new employees
5. Dealing customers include both Pakistani and overseas
6. Reporting and Drafting via email
7. One Window Complaint Resolution
8. Complaints and queries Follow Up
9. Funds Management for seamless flow of funds.
Excellent Communication Skills along customer handling.
Operations Officer
Account Openning Officer
Following Tasks are Performed during my tenure period:
1. Proper and Complete Filling of Account Opening Forms with Customers.
2. Issuance of Cheque Books to Customers.
3. Reconcilliation of different bills and vouchers.
4. Attaching vouchers with supplements
5. Filling of deposit slips and SS Card and assisting customers.
