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Usman Shahid
Customer Facilitation Officer
Jubilee Life Insurance Company Limited - Jhelum, Pakistan
Summary
To acquire the position in an organization that fully utilizes my skills and provides opportunities for professional growth
Experience
Customer Facilitation Officer
Jubilee Life Insurance Company Limited
Aug 2014
- Present
| Jhelum, Pakistan
Customer Services
Accounts & Admin Officer
Pak oman microfinance bank limited
Nov 2013
- Jul 2014
| Jehlum, Pakistan
Mainting books of accounts
Education
University of Sargodha
Masters,
Masters in Commerce,
M.COM
Accounts
Percentage 51%
2014
University of the Punjab
Bachelors,
,
B.Com
Percentage 50%
2011
RAWALPINDI BOARD
Intermediate/A-Level,
,
I.Com
Percentage 50%
2008
RAWALPINDI BOARD
Matriculation/O-Level,
,
Matric in Arts
Percentage 55%
2006
Skills
Expert
Ability to Maintain Professionalism
Intermediate
Account Opening
Expert
Accounts Payments Handling
Expert
Administration Knowledge
Intermediate
Analytical Skills
Expert
Bank Reconciliation
Intermediate
Branch Operations Management
Expert
Branch Support
Intermediate
CASA Deposits
Expert
Cash Flow Management
Expert
Client Relationship
Expert
Client Relationship Management
Expert
Communication and Interpersonal Skills
Intermediate
Coordination Skillss
Intermediate
Cross Selling
Expert
Customer Relationship Management
Expert
Customer Service Skills
Intermediate
Direct Debit
Expert
End to End Sales
Expert
Handle Stressful Situations
Expert
Legal Documents Management
Intermediate
Manage Client Relationships
Beginner
Microsoft Applications Experience
Expert
Microsoft Office Suite or Similar
Expert
MS Excel
Intermediate
Negotiation Skills
Expert
Official Tasks Handling
Expert
Persuasion Customer
Expert
Promote a Positive Image of the Bank
Intermediate
Record Keeping
Expert
Relations Management
Intermediate
Relationship Building Skills
Expert
Relationship Management
Expert
Reporting Skills
Expert
Risk Management
Intermediate
Scale Management
Intermediate
Strong Interpersonal Skills
Expert
Telemarketing Skills
Expert
Transaction Management
Intermediate
استراتيجيات مبيعات الحسابات
Languages
Expert Punjabi
Expert Urdu
Expert English