 Welcoming the Customers and assisting them
 Communication with clients and evaluate their needs
 Analyze consumer behavior
 Visiting Customer sites in order to generated business and provide consultancy
 Looking after the inventory receiving and issuance processes
 Arranging the vehicles and meeting dispatch deadlines
 Handle and resolving complaints from customers create reports
 Analyze and interpret retail data, like revenues, expenses and competition
 Coordinate daily customer service operations (Sales processes and orders and payments)
 Coordinating retail store operations
 Track the progress of weekly, monthly and annual objectives
 Ensuring store schedule and objectives are meet by employees
 Assisting the manager in organizing and planning
 Evaluate employee performance and identify hiring needs
 Coach and train new and existing sales staff
 Make sure all employees follow company policies
 Supervise and managing the team and staff

• Welcoming the Customers and assisting them
• Evaluating/Finding customer needs
• Analysing consumer Behavior
• Briefing the Production department as per Customer requirement
• Listening to customer requirements and presenting appropriately to make a
sale.
• Using SAP and ERP Software’s for complete Sales Cycle.
• Generating Quotations, orders and Invoices
• Maintaining/developing relationships with customers in person and via
telephone calls
• Cold calling to arrange meetings with potential customers to prospect for new business
• Visiting corporate clients and architects
• Coordinating with Factory for order processing as per selected material,
finish, Design/Layout etc
• Sending site Visit intimations to site department for the measurements
• Providing 2-d and 3-D designs as per measurement and Selected design
• Providing quotations as per Design. Layout and Customer requir
• Providing Interior designing Options to the customers
• Working on InteriCAD and KDMax Software’s
• Planning and coordination of field supply chain / logistics operations
• Representing exhibitions, events and promotions
• Acting as a contact between a company and its existing and potential markets
• Gathering Furniture market SWOT Analysis and Competitor Analysis
• Negotiating on price, costs, delivery and specifications with Customers
• Advising on forthcoming product developments and discussing special
Promotions
• Merchandising the store/Display
• Reviewing own as well as Teams sales performance, aiming to meet or exceed
targets
• Attending and Leading team meetings and sharing best practice with
colleagues.
• Managing Inventory in store as per SOP
• Team Training, Coaching and development
• Maintaining Customer friendly Store Environment
• Resolving Complaints effectively and efficiently
• Playing key role in Marketing activities and ensuring proper/timely marketing
execution

I use to deliver lecturers on daily basis to the students of M.com in the subjects of Marketing, Management and International Business and Finance.