Summary

Innovative results-oriented Sales Manager with over ten years of experience and a passion for building relationships and exceeding client and management expectations. Proven success in the areas of Sales, CRM, customer care centres, operations and administration. Strong skills in team building, communication and presentation, as well as inter-department and executive client relations and account management.

Projects

Capital Smart City
Lifestyle Residency
Ghulam Ishaq Khan Institute
International Islamic University Islamabad
Software Technology Park
Maple Leaf Offices
Frontier Corps KPK

Experience

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Manager Key Accounts
Shabbir Tiles & Ceramics Ltd
Nov 2017 - Present | Rawalpindi, Pakistan

• Delivery of top-line & bottom-line ambitions
•Team’s targets, KPIs & objective setting
•Visit consultants(Public & Private)
•Visit Architects 
•Visit Key Contractors
•Visit Authorities for product inclusion/Approval/Renewals 
•Team building, training & coaching
•Monitoring team performance
•Innovation in business approach
• Products & project launches - strategy building
•Channel development and management
•Strategize for premium price positioning in the market.
•Develop and continuously improve sales cycle and methodology to ensure cost and resource optimization
• Ensure execution of new product launch plans
•To ensure revenue target is achieved aligned with inbound and outbound marketing.
• Customer Life cycle management aligned with customer services activities
• To ensure ROI. Balanced traffic to lead and lead to customer program.
•Enhance customer portfolio
•Resolution of customer queries by visiting their location
•Customer facilitation within the company’s policies
•Manage a team of salespersons
•Keep a track record of sales staff for their performances
•Maintain quality of service & provide excellent customer support
•Attend seminars & conferences to promote our product
•Visit new places in the corporate sector to enhance sales
•Time management during business hours to give the best

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Manager Sales
Cretesol Pvt Ltd
Jun 2015 - Nov 2017 | Rawalpindi, Pakistan

Carrying out business development activities; networking with current and prospective clients, developing relationships, improve client experience and ultimately find new business opportunities. Ensuring the satisfaction of walk-in customers.
Run a showroom successfully by handling a wide range of activities including sales, business development stock & management. Working in the showroom, he / she is in constant contact with their customers and staff. Ensuring their staff gives great customer service.

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Asst Manager Sales
Shabbir Tiles & Ceramics Ltd
Feb 2013 - Jun 2015 | Islamabad, Pakistan

Responsible to Visit out door Clients/Builders/Contractors and Architects.
Manage to meet/exceed Monthly, Quarterly and Annual Sales Forecasts.
Direct Marketing Sales and Services provide an integrate solution to prospects and Customers.

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Manager Sales &Services
Atlantis Premium Water
Apr 2010 - Oct 2012 | Islamabad, Pakistan

•Customer support on calls
•Resolution of customer queries by visiting their location
•Customer facilitation within company’s policies
•Manage team of sales person
•Keep track record of sales staff for their performances
•Making strategies to increase numbers of sales
•Maintain quality of service & provide excellent customer support
•Achieve assigned targets of sales
•Attend seminars & conferences to promote our product
•Visit new places in corporate sector to enhance sales
•Time management during business hours to give the best

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C.S.O
CMPak Pvt Ltd (Zong)
Jan 2009 - Mar 2010 | Islamabad, Pakistan

•Customer support on helpline
•Resolution of customer queries online
•Customer facilitation within company’s policies
•Maintain quality of calls during the whole shift
•Achieve assigned targets of quality and quantity on the same time.
•Time management during the call
Update knowledge of daily changing in the telecom industry

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Liaison Officer
Alfalah Foundation
Oct 2005 - Apr 2009 | Islamabad, Pakistan

Fund raising for the foundation
Conduct seminars & conferences for charity
Conduct seminar on village location for awareness of education among people
Educate illiterate parents to understand the importance of education in the modern era so that they send their children to school
Visit to donors to participate in the noble cause
Maintain visit record on daily basis
Manage administration of the office as an additional task
Handling of Service issues.
Achieve assigned targets of fund raising

Education

University of the Punjab
Bachelors, , Bachelors in Arts‎
Economics
2005

Skills

Expert 1 to 3 months
Expert 12+ months
Expert 3 to 6 months
Expert 6 to 12 months
Intermediate Amin Management
Intermediate Barter
Expert Client Acquisition Skills
Intermediate Client Aquisition
Expert Cluster Sales
Expert Commission Structures
Intermediate Corporate Marketing
Expert Corporate - Procurement / Administration Departmen
Intermediate Corporate Finance Handling
Intermediate Deal Qualification
Intermediate Distributors
Expert End-to-End Sale
Expert Evaluating Risk
Expert Event Marketing Strategies
Expert Executive Presentation Skills
Expert Export Development
Expert Fluent in English
Expert Go-to-Market Strategy
Intermediate Government
Expert Government Contract Negotiation
Expert h Operations Management
Expert Handling Assignments
Intermediate High Networth Individuals
Expert Individuals / Consumers
Expert Instant / Over the counter
Expert Institutional Selling
Expert International Business Exposure
Intermediate Inventory Planning Skills
Expert Key Account Management
Expert Knowledge of FMCG
Expert Lead in
Intermediate Less than 1 month
Intermediate Live Demo
Intermediate Managing Large Teams =
Expert Managing Midsize Teams - 5 to 20 People
Intermediate Market Share Analysis
Expert Pipeline Management
Expert Pricing Negotiation Skills
Expert Qualifying Prospects
Expert Relations Management Skills
Expert Responding to RFPs
Expert RESTful APIs
Expert Sales And Customer Service
Expert Solution Selling
Expert Supplier Negotiation
Expert Target Setting

Languages

Expert Punjabi
Expert Urdu
Expert English