 Managing multi sites with approximately 300+ servers leading team of 6 persons.  Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Install new / rebuild existing servers and configure hardware, services, directories, storage, etc. in accordance with standards and project/operational requirements. Setup and management of AWS cloud services [EC2, Route53, S3, ELB, Lightsail, and Security Groups].  XCP-ng hypervisor and Centre, VMware, Hyper-V installation and configuration.  Management of AWS, GoDaddy servers and snapshot/backup planning and implementation. ESXI 6.5\6.7\7, vROPS Installation, host configuration and Management. VMs auto and manual backups through Veeam appliance.  Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Vcenter infrastructure installation, Management & optimization. Setup and Configuration of Nagios Server, integrating all client servers using NRPE service and implementing advanced monitoring plugins to monitor effectively giving threshold alerts at warning/critical level.

 Remote maintenance and performance tuning of dedicated servers running Linux\Windows. Perform daily backup operations, Perform regular file archival and purge as necessary. Manage the physical and virtual environment (VMware ESXi Server). Management of AWS cloud for data backup as 3rd layer.  Manage virtual and physical servers with windows server 2008, 2012 R2, 2016 & 2019. Implementation of automated backup of production server’s critical data to central storage by using script and cron jobs. Management of DNS zones and DHCP scopes as required. Implementation of GP as required for respective CC clients. Creating and managing FTP\SAMBA User Accounts, their directories and permissions according to the requirements.

 Installation, Management & Configuration of file server, Print server, biometric devices and shared drivers. Day to day, Data center related task including P2P links maintenance, Server L1 support etc. Installation, configuration & maintenance of IPCC setup having 57+ cams and 3 NVRs. Provide technical support for projects undertaken by company with the view on improving its operational effectiveness. Assist in providing computer/ network support relating to software and hardware problems escalated by L1 support. Installation, Configuration of Wifi APs for local and public network access. Managing power technician’s team for power related daily maintenance tasks and documenting through Infra HD app. Provide L2 technical support for unsolved issues of L1 team. Effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure.

 Providing IT infrastructures related support (LAN, WLAN, Internet, Intranet, Email Client, Software, Security Client, Desktop, Laptops and Printers). Responsible to respond on requests for technical assistance to business users via phone, electronically. Initiation of service request according to set procedures. Installing OS (Win7/Win8/Win10), installing hardware, user applications according to user job role; building corporate OS images using Microsoft System Preparation tools. Dealing with Networking issues (IP related issues, cabling issues, network card issues, Network Switches). Experienced in troubleshooting and configuring users of Cisco Secure VPN.

 Deals with the establishment of IT equipment. Perform routine preventive tasks on IT related stuff.  Ensure systems, workstations, working frameworks and equipment in Network environment.  Installation of OS and all sort of programming and equipment in system environment.  Assist in giving PC/system bolster identifying with programming and equipment issues reported by client.  Effective provisioning, establishment/design, operation, and support of frameworks equipment, programming, and related foundation  Set-up and support of desktops, tablets, APs and cell phones.  Manage and Configure record server, Print server and shared drivers.  Timely and exact criticism of issues to clients and administration  Proactive observing and auspicious issue determination of generation frameworks