Summary


I am a competitive and ambitious individual always welcoming new experiences. My single-most-important life goal is growth, change, and personal development by learning continuously and living diversity in both, my personal and professional life. I have experience across learning and development, student placement, educational advisor, and client satisfaction. I excel at both analyzing client problems and communicating with clients to understand their needs and present solutions and ensure satisfaction. 

Experience

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Senior Manager |Client Support Advisor, Strategy Planning & Compliance|
Instakin
Jan 2020 - Present | Karachi, Pakistan

Develop the company’s Education Advisory Unit -  create USP and differentiators

Responsible to make proposals, official contracts, plans, and presentations for new University outreach and prospects.
Presenting the timely feedback of all projects.
Made strategies to enhance the business Unit
Organized the workshops, seminars Webinars, gatherings, conferences, and meetings
Led research, strategies, and creative planning to highlight improvements and recommend changes to existing practices to add value to the Unit.
Worked on Market research on client insights and developing short-term and long-term strategies for closing educational advisory deals.
Handled application and admission process
Facilitating the client for Visa Process
Handling and providing suggestions for Digital Activity Management 

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Head: Manager – Admissions and Compliance - Learning and Development
RMT Enterprise
Jul 2016 - Dec 2019 | Karachi, Pakistan


Provide support aligned with compliance strategies for overseas undergraduate and postgraduate recruitment.
Manage relationship with parents, students and professionals clients and support them on the process Coordinate with internal departments like Counseling and Sales team to grow and service business Admission correspondence with universities to generate unconditional offer letters for clients
Provide strategy and support in achieving strategic objectives and developing a strategy to meet recruitment targets and reporting.
Working with Business Partners and International Universities regional offices contacts to identify unique selling points and key messages for UG / PG & Pathway programmes
Designing and implementing a strategic plan with CEO that expands company\'s customer base and ensure its strong presence.
Providing information to agents and clients on ongoing conversion campaigns and working closely with agents to drive conversion Managing agent enquiries (regarding student recruitment)
Working closely with schools/educational institutes for business development Compliance of GTE and Financial documents in accordance with current policies
Coordinating student contact to confirm outcome of visa interview Pre-departure guidance to students and Facilitating pre-departure process with agents and students on the ground where required Reporting on conversion process metrics
Proactively provide timely feedback and advice to the sales team regionally on the management of offices and on issues arising from competitor activities, changing business environments, change in student visa policies, etc.
Integrate compliance requirements and educate office team regionally and external clients.
Develop a strong relation with counseling/sales team and oversee the creation of a dynamic, inclusive workplace, building the culture while recognizing and celebrating innovation, success, and achievement.

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Care Executive
wi-tribe pakistan
Apr 2009 - May 2015 | Karachi, Pakistan

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Intern: International Roaming
Telenor Pakistan
May 2008 - Jun 2008 | Islamabad, Pakistan

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Intern
UNION BANK
Jul 2004 - Sep 2004 | Islamabad, Pakistan

Education

O.P.F College (affiliated with BUITMS)
Masters, Masters in Business Administration, Masters in Business Administration‎
Management And Finance
CGPA 3.8/4
2008

Skills

Intermediate Quality Assurance
Intermediate 4 Knowledge of Taxation
Expert Academic Development
Expert Academic Program Management
Expert Admissions Counseling
Expert Aesthetic Procedures Knowledge
Expert Analytical Skills
Intermediate Assessment Skills
Intermediate Bank Reconciliation     
Intermediate Branch Support.
Expert Business Acumen
Expert Business Problems Analysis
Expert Business Reporting
Intermediate Compliance Assessments
Expert Compliance Assurance
Expert Computer/Technical Literacy
Expert Conservation Awareness
Intermediate Corporate Finance
Intermediate Curriculum planning
Intermediate External Orientation
Expert Financial Analysis
Intermediate Financial Modeling and
Intermediate Financial Statement Analysis+
Expert Handling Assignments
Expert Inspection Implementation
Intermediate Maintaining Products
Intermediate Maintaining Quality and Service
Intermediate Operational Tasks Handling
Intermediate Organization Skills
Expert People Management
Expert Personal Counselling
Expert Purchase Management
Expert Quality Control Processes Command
Expert Record Keeping
Expert Record Keeping
Expert Relationship Management
Expert Result Oriented
Intermediate Risk Assessment
Expert Social Welfare Management
Expert Strong Subject Knowledge
Expert Studen Counseling
Expert Student Placement
Expert Training Management
Expert Training Program Command

Languages

Intermediate Urdu
Intermediate English