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Summary

Officer CS-customer services 

Experience

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Officer CS-customer services
Bank Alfalah Limited
Feb 2024 - Present | Karachi, Pakistan

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Quality Assurance Officer
Bank Alfalah LTD
Feb 2020 - Present | Karachi, Pakistan

Currently woking with Bank Alfalah LTD as Quality Assurance Officer since Feb-2020.

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Phone Banking Officer
Bank Alfalah ltd
Mar 2018 - Feb 2020 | Karachi, Pakistan


Education

University of Sindh
Masters, , M.AEconomics‎
Economics
Percentage 55%
2013
University of Sindh
Bachelors, , B.Sc‎
Geography
Percentage 57%
2011
BISE Larkana Sindh
Intermediate/A-Level, , F.Sc Pre-Medical‎
Physics
Percentage 66%
2007
BISE Larkana Sindh
Matriculation/O-Level, , Matric in Science‎
Biology
Percentage 76%
2005

Skills

Expert Administrative Skills
Expert Aesthetic Procedures Knowledge
Intermediate Branch Operation Management
Expert Call Handling Skills
Expert Client Acquisition Skills
Expert Computer Systems Maintenance
Expert Cross Cultural Communication Skills
Expert Customer Satisfaction Management
Expert Customer Serivce Skills
Expert Customer Service Skills
Expert Effective Communication
Intermediate Email List Management
Expert Field Task Management
Expert Filing and Record Keeping
Expert Financial and Budgeting Skills
Expert Fluency in Bengali
Expert Fluent in Engslih
Expert h Operations Management
Expert Handling Assignments
Expert HFO Operations Handling
Expert Interpersonal and Communication Skills
Expert Japanese and Korean Language Proficiency
Expert MIT Knowledge
Expert Office Management
Expert Official Tasks Handling
Expert Personal Effectiveness
Expert Phone Banking Skills
Expert Professional Attitude
Expert Proficiency In Vein Puncture
Expert Quality Improvement
Expert Relationship Management
Expert Reporting
Expert Reporting Abilities
Expert Risk Management
Expert Sampling and Testing
Expert Scrutinizing
Expert Security Principles
Expert Team Building
Expert Team Management
Expert Team Player
Expert Transactions Management
Expert Verbal Communication
Expert تقييم المناهج الدراسية
Expert تخصيص المركبات
Expert سياسات التنفيذ
Expert عمليات خدمة العملاء

Languages

Expert Urdu
Expert Sindhi
Expert English

Companies Followed

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