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Summary
Equipped with the skills and qualifications required for Formal/Business Organizations on key management positions, confident to meet dead line and expectations, diversified experience covering almost a decade has enabled me to hold strong team building, administration, management skills, etc along with extreme grooming of my interpersonal skills and abilities.
Specialties: Administration & Management
Report Writing & Presentations
Research and Data Analysis
Strategic Planning & Management
Operational Management
Training & Development
Grooming & Ethics
Projects
Experience
Welfare Officer
Looked after two projects of the organization: 1. Marriage Support Program; 2. Vocational Training Support program
Manager Administration, HR & Social Media
Manager Administration & HR
Head of Administration, Human Resource, Front Desk, Communication, Maintenance, Security, .
Evaluation and Social Mobilization Administrator
Administrative tasks,Research, Data Analysis, Report writing and presentations, drafting, etc
Researcher, Academic Writer and Proof Reader
Manager Administration
HOD Administration: Front Desk, Maintenance, Security, House Keeping
Editor & Manager Corporate Communications
Creating Corporate Newsletter for the company including write ups, articles, design and lay out, etc
Quality Assurance Specialist
National High School is also a project under University of Atlanta Management.
Reports directly to the CEO of University of Atlanta & the Registrar National High School
Responsible for working independently in order to systematically evaluate and improve the efficiency of core processes in support services for student success.
Conduct an on-going qualitative audit of current assessment strategies to identify gaps in valid and reliable indicators of institutional effectiveness,
Liaison with the student services & Registrar along with the other administrative departments, to improve effectiveness of support services so that student learning is improved.
Prepare and present reports, researched data, etc clearly and concisely in both oral and written form, as required.
Provide comfort and ease to the student body & establish and maintain effective working relationships.
Use Survey & Research methods of gathering data and convert in reports and presentation to forward to the management, as required.
Ensure timely resolution of complaints received by marking them to the concerned departments for immediate action and keep track of the daily updates on them to report the resolution.
Take care of the hi-alert Churn cases and correspond closely with the concerned departments along with the students. Churn reporting and working is the most prioritized section of the Quality Assurance Specialist domain of work
Provide critically important reporting to management to support academic and non-academic departments and sections feedback received.
Work closely with key faculty and administrative and support departments in the use of standard business improvement techniques and tools in close guidance of the Registrar, National High School
Work as a buffer between management and the student body to ensure quality standards and the best possible services provision
Quality Assurance Specialist
Reports directly to the CEO & the Executive Director of Quality Control
Responsible for working with faculty and academic and non-academic staff in order to systematically evaluate and improve the efficiency of core processes in support of student success.
Conduct an on-going qualitative audit of current assessment strategies to identify gaps in valid and reliable indicators of institutional effectiveness,
Liaison with the student services & administrative departments along with the dean, to improve effectiveness of support services so that student learning is improved.
Prepare and present reports, researched data, etc clearly and concisely in both oral and written form, as required.
Provide comfort and ease to the student body & establish and maintain effective working relationships.
Use Survey & Research methods of gathering data and convert in reports and presentation to forward to the management, as required.
Ensure timely resolution of complaints received by marking them to the concerned departments for immediate action and keep track of the daily updates on them to report the resolution.
Take care of the hi-alert Churn cases and correspond closely with the concerned departments along with the students. Churn reporting and working is the most prioritized section of the Quality Assurance Specialist domain of work
Provide critically important reporting to management to support academic and non-academic departments and sections.
Work closely with key faculty and administrative and support departments in the use of standard business improvement techniques and tools in close guidance of the Executive Director of Quality Control.
Work as a buffer between management and the student body to ensure quality standards and the best possible services provision
Accounts Manager , USA March 2009 – July 2009
Reported to the CEO of University of Atlanta & the incharge of the accounts services
Iverson Business School & Royal Beauty Careers are also the projects under the management of University of Atlanta
Key responsibilities were to research the prospects active and in-active in order to correspond them effectively
Discuss them the prospects status individually or with parents/guardians
Make them activate their profiles by counseling and motivation
Successful meetings would be converted in appointments with the concerned department for further process
Same job description followed with the Royal Beauty Careers
Research and report to the concerned authorities
Report Writing and presentation to the management
Maintain the student accounts with proper updates and notes
Manager Front Desk & Client Services, Karachi, Pakistan May 20
Reported to GM Finance & Administrator Patient Services
To look after all administrative and operational activites related to both of these departments
To manage and run the departmental services round the clock 24/7
To Manage an HR of around 40 people
Report writing and presentation to Higher Management
To visit patients and attendants for consolence and motivation
To ensure high quality services provided to the clients
To look after financial affairs of the Department of Front Desk
To prepare and maintain duty roster of 40 people
To liaison between departments and clients in an effective and diplomatic manner
To provide protocol and VIP services where ever required
To deliver Lectures on employees grooming and ethics
To train and develop the departmental HR for their career growth
Incharge Front Desk Admission, Counselling & Customer Services
Reported to Director Administration.
To look after all administrative and operational activities of the Department .
To run services round the clock 24/7 .
To maintain patient counseling services round the clock 24/7 .
To manage a team of 14 people round the clock .
To prepare and implement the duty roster of the departmental HR .
Report Writing and presentation to Higher Management .
To deliver Training and Development lectures and groom the staff .
To conduct interviews and selection of the departmental positions .
Member of the strategic planning committee .
Member of the policy making committee .
To ensure proper and better implementation of hospital policy.
Member of the Disaster Management committee.
Member of the new LNH Hospital Software deployment core committee.
To represent & Lead LNH Team in social Events whenever required.
To be team lead in the Strategic Management and Planning Training by the Management.
English Subject Specialist
Instructor for English as a Subject.
Subject Specialist.
Assessment & Evaluation of batches.
English Language Teacher
Instructor for English as a foreign Language.
Basiac and Advanced Levels Taught.
Grammar & Spoken Expression Specialist.
Assessment & Evaluation of batches.
English Language Teacher
Instructor for English as a foreign Language
Basiac and Advanced Levels Taught
Grammar & Spoken Expression Specialist
Conducted sessions on Written, Spoken, Verbal, Audio & Visual English
Assessment & Evaluation of batches
