Summary

Dear Hiring Manager,

As a well-established IT leader with a passion for product management, I am an ideal candidate for your Senior Product Manager opening because I am a customer-focused, business-oriented, motivated, and forward-thinking Product Manager with 10+ years of experience in agile product management and additional 10 years experience in product development. I am eager to support your team with leadership and guidance over a wide range of product roadmap defining and timely delivery of customer demanded features. In previous roles, I have reduced the delivery time by 50% and was able to deliver 95% business feature completion in line with the company roadmap. Collaborating with business, sales, and marketing teams to liaison with market needs and increase the commercial value of a product.

I used to collaborate with a cross-functional team across the globe to help shape the product roadmap and oversee the execution of product releases. Working closely with the product team to identify requirements, define product vision, and translate the vision to scrum teams for development. Working across product, customer success, sales, marketing, and engineering to ensure the product vision and strategy are aligned cross-company and executed with successful client delivery. Always getting deep product knowledge and domain knowledge is essential to serve as the product expert for all stakeholders and influence the direction of the product.
Furthermore, I would bring the following strengths to your team:
• Expert in Product Backlog prioritization, Roadmap, and defining the long-term strategy
• Collaborating with stakeholders to develop a product vision that fulfills their business needs and increases product value
• Focusing on the customer, articulate user stories and collecting feedback, prioritizing work on those with maximum customer value
• Supports release planning, scope, schedule, and budget management
• Support the Scrum Master/Project Manager in facilitating Agile/Scrum ceremonies and encouraging best practices
• Regular sessions with UI-UX for formulating, designing, and finalizing workflows.
• Communicate business and stakeholder requirements to the product team and ensure their designs align with the product vision
• Serve as the internal/external subject matter expert on the product and primary contact for product related questions
• Strong technical specification and data analysis skills
• Owns responsibility for user story acceptance
• Have regular sessions of Product training with the non-technical users (internal, external)
• Ensure timely product release and alignment towards the Product Roadmap
• Managing geographically distributed teams with the strong collaboration ends up with deliverable artifacts
• Supervising the QA team to identify the critical path following that they will achieve quality testing
• Managing international clients in Middle-East, USA, and Africa

I look forward to discussing my background and your needs in detail, as I am confident that my unique experience will be of great use in meeting your immediate and future objectives. I would appreciate it if you could contact me at your earliest convenience to schedule an interview; until then, thank you for your consideration.

Sincerely,

Wajid Hussain

Projects

Visa Mandate for PIN
Black Box DVR OCX integration
e-Vault Top-up Server Solution in former Qatar National Bank (Ooredoo)
Certify UBPS, a .NET application from Microsoft for Windows Server 2012 R2

Experience

Company Logo
Manager, Software Development
TPS Worldwide
Jul 2014 - Present | Karachi, Pakistan

Play a key role in providing key business features in real-time transaction based application. Lead top-performing teams to accomplish successful software projects from design and prototyping to implementation and delivery.
Key Accomplishments:
·         Enhanced application performance to 300% by developing and implementing effective policies and procedures.
·         Set a new benchmark of excellence by raising transactions from 80 transactions to 350+ per second.

Company Logo
Assistant Manager Professional Services
TPS Pakistan
Sep 2012 - Jun 2014 | Karachi, Pakistan

Achieved bottom line results by improving high speed transaction processing systems and windows server applications. Identified and analyzed requirements and designs issues in liaison with business users. Rendered keen eye for details to assess software defects/issues related to the software product as per business. Held full accountability for resolving reported issues while presenting level 3 support to project team.
Key Accomplishments:
·         Successfully identified, oversaw, and resolved complex software defects/issues in production release process via close collaboration with the senior management.
·         Provided robust first-rate support to application support engineers in deploying all client side application and troubleshooting technical issues while ensuring 24/7 uptime.
·         Facilitated level 1 and 2 technical support team in determining customer related issues escalated by support management system while following current established SLAs.

Company Logo
Senior Software Developer
Marshal Engineering & Electronics Pvt. Ltd.
Jun 2009 - Aug 2012 | Karachi, Pakistan

Shoulder the responsibility for creating and testing computerized systems while assessing and evaluating technical information. Achieved desired results by managing development teams in software development and integration. Conducted technical discussions with members and clients to identify requirements, decide scope, and propose solution.
Key Accomplishment:
·         Enforced control over complaint handling process and ensured swift resolution of impeding customer related issues while presenting level one, two, and three technical support to teams in accordance with SLAs.

Company Logo
Project Manager
SOFSOL (Pvt.) Ltd.
Sep 2006 - May 2009 | Karachi, Pakistan

Identified need for skills improvement and re-structured effective training programs on software version control for newly hired staff that improved performance. Created and implemented exception plans for effective implementation of all project management operations.
Key Accomplishments:
·         Delivered project services to ensure the adherence of cost timescales and resources planning.
·         Successfully investigated, planned, analyzed, and retained software applications, technical environment, embedded software, and information warehouses.

Company Logo
Senior Software Engineer
Avanza Solutions
Sep 2005 - Mar 2006 | Karachi, Pakistan


Company Logo
Senior Software Engineer
VTR Services (Pvt.) Ltd.
Sep 2000 - Aug 2005 | Karachi, Pakistan


Education

Project Management Institute, USA
Certification, Product Manager‎
Product management
Completed
2021
New Horizon, TEC
Certification, PMP Training‎
Project Management
Completed
2006
Computer Solutions
Short Course, Visual Basic 6 Advance Course‎
Visual Basic 6
Completed
2002
Petroman Training Institute
Bachelors, BCS/BS, Bachelors of Computer Science‎
Software Engineering
Grade B+
2001
Petroman Training Institute - Karachi - Pakistan
Diploma, Diploma in Computer Science‎
C++, Data Structures, OOP
Completed
1996

Skills

Intermediate Java
Expert Solid Design Principles
Intermediate Spring
Expert Startup
Expert .Net
Expert .NET CLR
Expert .NET Core
Expert .NET Framework
Expert Accounting Applications Command
Expert Administration Knowledge
Expert Agile
Expert Agile Application Development
Expert Agile Leadership
Expert Agile Methodologies
Expert Agile Project Management
Expert Agile Waterfall Methodologies
Expert Analytical Thinking
Expert Analyze User Needs
Beginner Angular
Intermediate AngularJS
Expert API Development
Expert API Gateway
Expert APIs
Expert Application Design
Expert Application scalability
Expert Applications Software Development
Expert Architectural Skills
Expert Architectural Development
Expert Architectural Project Management
Expert ASP.net
Expert Asp.Net MVC
Expert AWS
Intermediate AWS ( Lambdas )
Expert Azure
Intermediate Bit Bucket
Intermediate Bootstrap
Expert Business Acquisition
Expert Business Advisory
Expert Business Intelligence
Expert Business Process Automation
Expert Business Reporting
Expert C#
Intermediate CD ( Team City Octopus)
Expert Certified Scrum Master CSM
Expert CI
Expert Cloud Applications
Expert Cloud Computing Knowledge
Expert Cloud Technologies Command
Expert Coaching / Mentoring
Expert Coaching Skills

Languages

Beginner Arabic
Expert English