Experience

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Manager Infrastructure -IT
MCB Funds
Jul 2022 - Present | Karachi, Pakistan

Appointed Manager Infrastructure Information Technology
 Responsible for managing overall IT day to day operations to improve
infrastructure costs, performance and end user satisfaction
 Provide leadership in planning and managing computer operations and production
support and network operations
 Ensure system performance and SLA's
 Manage IT resource requirements to ensure appropriate balance between tactical
and strategic demands
 Implement IT continuous improvement programs
 Manage strategic relationships with key IT product and service providers
 Participate in IT strategy planning activities
 Participate in the budget process
 Maintain Backups on Backup Exec (Daily, Weekly, Monthly)
 Manage Virtual Infra on VM ware ESXI 6.7 and 7.0 through Vcenter
 Manage Domain environment on Windows server 2016
 Manage file management system (users rights and access)
 Working on IBM and Lenovo SAN
 Migration, installation of New Hardware and virtual infra
 Provide in depth technical expertise for both tactical and operational initiatives.

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Manager IT (IT Head)
ASF Foundation Housing Scheme HQs
Nov 2016 - Jun 2022 | Karachi, Pakistan

 Working as IT Incharge (IT Head).
 Responsible for maintaining Network Infrastructure & Servers
 Installing, Configurations and Maintain Active directory and Group Policy of Win server 2012R2 Create Users and OU in Active Directory also assign rights to the user on File Server and manage quota. 
 Hardware and Trouble Shooting of servers
 Configure POP3 and IMAP emails on Clients 
 Procurement of IT equipment 
 Maintain sever and user backup on daily and weekly basis 
 Mail box create on hosting and configure to the user end
 Manage domain and webhosting 
 Troubleshoot of photo copy machines 
 Maintain, Configure CCTV camera and other surveillance systems
 Provide support for email and other software support to the clients also provide online support to ASF Housing scheme Karsaz Office and ASF Airport Residencia P.E.C.H.S office Clients
 Configure VPNs on Mikrotic RB 750 WAN Router. 
 Configure Wi-Fi Routers, AP and Wi-Fi Extender.
 Install Oracle 10g REMS on client systems 
 Correspondence with vendors for ASF Websites, REMS, ISP, PABX and all other IT related matters.
 Give support on Alcatel and Panasonic PABX 
 Look after Data center and its related equipment.
 UPS and Generator connectivity.
 Installing and configure network printers and standalone printers
 Maintain REMS daily basis backup 
 Design Network Infrastructure of New offices 
 Maintain all sites IT inventory
 Reporting to ASF Foundation Housing Director. 

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Deputy Manager IT
Alsons Tatsuno (Pvt) Ltd
Sep 2016 - Nov 2016 | Karachi, Pakistan

Working as Deputy Manager IT.
 Responsible for maintaining Network Infrastructure & Servers
 Installing, Configurations and Maintain Active directory and Group Policy of Win server 2003R2 Create Users and OU in Active Directory also assign rights to the user on File Server and manage quota.
 Maintain ISA Proxy Server 2006 and Assign internet rights to the Users
 Hardware and Trouble Shooting of servers
 Upgrade existing environment to new technology 
 Procurement of IT equipment 
 Maintain sever and user backup on daily and weekly basis 
 Mail box create on hosting and configure to the user end
 Look after IT support Team and give them to the task
 Maintain IT backup and current inventory 

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I.T Executive
s.abdulla
Nov 2014 - Sep 2016 | Karachi, Pakistan

 Working as an IT Executive.
 Responsible for maintaining Network Infrastructure & Servers
 Installing, Configurations and Maintain Active directory and Group Policy of Win server 2008R2 Create Users and OU in Active Directory also assign rights to the user on sharing folder.
 Maintain Untangle Proxy Server and Assign internet rights to the Users
 Hardware and Trouble Shooting of servers (Dell PowerEdge 2600, PowerEdge 2900 and PowerEdge 2950)
 Create Users in Active Directory Win Server 2008 R2 on VMware Cloud Servers. 
 Installing, Configurations and Maintain Antivirus server (Kaspersky) Administration Kit 6.0 
 Look after network connectivity internal and cloud. 
 Configure TP Link WAN Router and Wi fi Routers.
 Create Backup of SQL Server. 
 Hardware and Troubleshooting of Client desktops
 Provide support for email and other software support to the clients also provide online support to Lahore, Islamabad and Ferozpur Clients 
 Configure outlook on desktop pc’s and mobile devices.
 Installing and configure Network Printers
 Purchase of IT equipment and correspondence to vendor.
 Maintain IT inventory of whole Group.

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Network Support Executive
Rajby Industries
Nov 2012 - Oct 2014 | Karachi, Pakistan

 Worked as a Network Support Executive in an environment of 400 to 450 Clients. 
 Responsibilities include providing Clients with physical and remote Technical support through VNC. 
 Duties also include Maintenance and repair of Network Infrastructure. 
 Providing Clients with Hardware and software Installations, 
 Mail, Network Printers and other software Configurations, Diagnostic and Troubleshooting, 
 Backup and Maintenance

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System & Network Support Engineer
Swiss Pharmaceutical (Pvt) Ltd.
Jun 2011 - Nov 2012 | Karachi, Pakistan

 Worked as a Network Administrator.
 Leads team of Junior Network Administrators. Responsibilities includes Maintenance of Network infrastructure, Data Backup,
 Procurement of Computer accessories.
 Helpdesk role includes Installation, troubleshooting, up-gradation of System software and system components,
 Manage inventory. Assign roles and tasks to team members.
 Responsible for coordination with software vendor for deployment of software.
 Reporting to Director on weekly basis.

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Assistant Import/Export
Soorty Enterprises (Pvt.) Ltd.
Apr 2008 - May 2011 | Karachi, Pakistan

 Working as an Assistant Import.
 Responsible for Freight handling, Supplier Payments, Monthly Payment Reports to General Manager,
 Handling Import Documentation including Commercial Invoices, Packing List, Bill of Lading & Airway Bills, Bill of Entry.

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Outbound Telemarketer & Floor Manager
CIN Communication
Dec 2007 - Apr 2008 | Karachi, Pakistan

 Joined as Outbound Telemarketer for Dish Network Campaign & promoted to Floor Manager.
 Responsible for Employees Trainings, Supervision of Sales Operation.
 Responsible for making calls to USA and to search parties interested in subscribing to Dish Network.

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Supervisor
Global Enterprises
Nov 2007 - Jan 2008 | Karachi, Pakistan

 Worked as a Supervisor of Denim Jeans Department.
 Responsible for Supervision of Department’s operations.
 Also responsible for maintenance of Computers

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Sub Engineer & Assistant Technical Support Engineer
Wavetec
Dec 2006 - Feb 2007 | Karachi, Pakistan

 Appointed as Sub Engineer & promoted to Assistant Technical Support for SAF Project (Hero Pakistani).
 Responsible for registering complaints lodged to Customer Care Dept. by customers and to assign Sub Engineer to troubleshoot the problem.
 Maintaining log of complaints and reporting to Project Manager.

Education

University of Karachi
Bachelors, , Commerce‎
2010

Skills

Expert Active Directory
Expert IT Infrastructure Management
Beginner IT Systems Development
Intermediate Risk Assessment

Companies Followed

Adeel Contacts

Haseeb Khan
S.Abdulla & Co.