Summary

My responsibility is answering the quires of the customers in case of customer support call center,and i am also responsible to satisfy customer and maintain good image for the company

Experience

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Assistant manager warehouse operations
TCS Private Limited
Mar 2022 - Present | Lahore, Pakistan

Assistant Manager Warehouse operation

Responsibilities:

Received orders and unloaded packages from the truck and stored them properly in the warehouse.
Maintained a clean work environment, and kept tools and equipment used for unloading and loading goods in their assigned places.
Responsibility for quality control of products and goods stored in the warehouse and made sure that they were not damaged.
Maintained accurate records of the materials received and transported out of the warehouse submitted records to the senior manager.
Documented and managed the inventory control system in the computer placed in the warehouse using scanners and bar code readers.
Conducted routines checks on arriving shipments against their bills of lading and invoices.

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Assistant Manager Operations
Shan Marketing services
Feb 2019 - Present | Islamabad, Pakistan

Responsibilities
• Responsible for managing the loading of vehicles, completed stock and load bay areas.
• Planning and scheduling the delivery of goods and cargoes.
• Identifying & delivering operational cost reduction and cost avoidance initiatives.
• Making sure that project deadlines are met.
• Responsible for a team of over 100 staff that includes drivers, DSR, Loader and warehouse operatives.
• Completing and filing compliance documentation for import, export and supply chain security.
• Ensuring that all set targets are achieved.
• Managing supplier delivery performance and maintain supplier contracts.
• Negotiating pricing with local carriers.
• Development of the logistics supply base.
• Supporting other departments within the company.
• Identifying key transport cost drivers.
• Managing import and export via external distribution teams.
• Managing all supply chain activities.
• Taking into account capacity and planning ahead accordingly
• Developing robust processes & policies.
• Managing all Bulk water staff attendance.

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Fleet Manager
Din Media Group
Jun 2016 - Present | Lahore, Pakistan

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Assistant manager operation
E2E (SUPPLY CHAIN COMPANY)
Feb 2016 - Apr 2016 | Lahore, Pakistan

 Customer support
 To make sure clint goods movement.
 Checkout to warehouse maintain etc.

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PROCUREMENT & ADMIN MANAGER
HEMROC PVT LTD
Oct 2013 - Jan 2016 | Islamabad, Pakistan

 Purchasing goods for construction work
 Dealing with interior work vendors.
 Makin payment shudle with labours.
 Satisfied to the client for its construction etc

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Customer services officer
(CMPAK) ZONG
Oct 2008 - May 2013 | Islamabad, Pakistan

Education

Allama Iqbal Open University (AIOU)
Bachelors, , Bachelors‎
Communcation
Grade A
2012
Allama Iqbal Open University (AIOU)
Bachelors, , Bachelors‎
Communcation
Grade A
2012
Allama Iqbal Open University (AIOU)
Bachelors, , Bachelors‎
Communcation
Grade A
2012
Allama Iqbal Open University (AIOU)
Bachelors, , Bachelors‎
Journalism
Grade A
2012

Skills

Expert Marketing
Intermediate Account Mapping
Expert Branch Support.
Intermediate Client Followup
Expert Conservation Awareness
Intermediate Export Development
Expert operation engineer
Expert Portfolio Management· 
Expert Pulic Dealing
Expert اجادة استخدام برنامج الماتلاب
Intermediate تقوية العلاقات مع العملاء