Summary

Working as Unit Head (DGM) Operational Risk Management in HBL from Jun 2022 till Present


Worked as Head Process & Governance (Business Banking) in Standard Chartered Bank from July 2019 till June 2022


Worked as Head Customer Due Diligence (Commercial Banking) in Standard Chartered Bank from Nov 2016 till June 2019.

Worked as Business Operational Risk Manager (Commercial Banking) in Standard Chartered Bank from Dec 2015 to Nov 2016

Worked as Manager Process Governance (Commercial Clients) of Central North in Standard Chartered Bank from Aug 2014 to Dec 2015.

worked as as Manager Operational Risk - SME for Central North in Standard Chartered Bank Limited from 2011 to 2014.

Worked as Operations Officer in Standard Chartered Bank Limited from 2008 to 2011.

Worked as Accounts Executive in A L Textiles (Pvt) Ltd from 2002 to 2008.


Projects

Implementation of Integrated Risk and Control Repository
AML / CDD One Bank Procedures (Risk Based Approach)
Implementation of SBP ISICs in Commercial Banking SCB along with Global ISI
CRS Implementation for Commercial Banking in SCB Pakistan

Experience

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Unit Head, Operational Risk Management
Habib Bank Limited
Jun 2022 - Present | Karachi, Pakistan

Working as Unit Head, Operational Risk Management department (2nd Line of Defence).
Reporting into Head, Operational Risk Management and supporting relevant functions in mitigating operational risk by implementing Operational Risk Framework.
Also managing Operational Risk Management Committee deck to present risks to the senior management.

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Head, Process & Governance - Business Banking
Standard Chartered Bank
Jul 2019 - Present | Lahore, Pakistan


Responsbilities are to prepare & implement policies & procedures to ensure compliance with relevant Local Country & Group Requirements.
Provide Guidance & support Sales Staff over regulatory requirements & Group procedures.
Prepare DOIs and simplification of policies to help frontline team in completing their targets.
Ensure Risk & Governance framework is implemented and mitigate risks by implementing controls.
Work with Compliance, FCC, Operational Risk and other Operations department in country and outside the country for smooth implementation of Local & Group requirements.

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Head Customer Due Diligence (Commercial Banking)
Standard Chartered Bank (Pakistan)
Nov 2016 - Jul 2019 | Karachi, Pakistan


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Business Operational Risk Manager (Commercial Banking)
Standard Chartered Bank (Pakistan)
Jan 2016 - Nov 2016 | Lahore, Pakistan

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Manager Process & Governance (Commercial Clients)
Standard Chartered Bank (Pakistan)
Sep 2014 - Dec 2015 | Lahore, Pakistan

• Review of Complex Structures, Mandatory EDDs (PEPs), Adverse Media Coverage
• Taking SBP approvals on Complex Unwrapping structures
• Dealing with Internal & External (SBP, KPMG, Deloitte & Ferguson) Auditors
• Conduct Sales Governance Meetings of Central & North on Weekly Basis
• Take regular follow-ups with Business to timely close Business Monitoring Items
• Conduct Root Cause Analysis of Operational Losses and Update Repository System (Phoenix)
• Key Risk Indicators Identification and Escalation
• Smooth Implementation of New AML/CDD or other Policies in Segment
• All day to day assignments and exercises assigned by Group
• Assist to BORM to maintain Risk Culture
• Liaison with eCDD team and Business to support in day to day issues
• Follow-up and closure of all Internal / External Audit findings
• Support OR Managers in performance of CSTs (RCSAs)

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Manager Operational Risk-SME (Central & North Region)
Standard Chartered Bank (Pakistan)
Jan 2011 - Aug 2014 | Lahore, Pakistan

• AML & CDD related Projects of SME Banking
• Review of Complex Structures, Mandatory EDDs (PEPs), Adverse Media Coverage
• Dealing with Internal & External (SBP, KPMG & Ferguson) Auditors
• Liaison with eCDD team and support in day to day issues
• Monitoring, highlighting & tracking of all Risk Issues in SME Business
• CSTs (Control Sample Testing) Performance
• Performance of Health Checklist
• Key Risk Indicators Identification and Escalation
• Assist to Unit Operational Risk Manager to maintain Risk Culture
• Smooth implementation of New Policies
• All day to day assignments and exercises assigned by Group

Education

University of the Punjab
Masters, , Masters in Business Administration‎
Banking & Finance
CGPA 3.1/4
2008

Skills

Expert Anti-money laundering (AML)
Expert Operational Risk
Expert إدارة عمليات الفروع

Languages

Expert Urdu
Expert English

Bilal Contacts

Bilal Muhammad Khan
Meezan Investments Management Ltd
Muhammad Mr
Standard Chartered Bank (Pakistan)