n-depth knowledge;1. Greet the persons entering company premises and direct them to correct destinations.2. Maintain visitor register by entering information related to visitors and provide visitor cards to visitors.3. Answer telephone calls, screen and direct them to concerned persons.4. Take and relay messages received from customers.5. Deal with queries from visitors and customers.6. Provide information to callers and facilitate them by giving company information.7. Receive and sort out mail deliveries. Keep them updated in register and direct it to relevant person.8. Provide general administrative and clerical support the department.

Duties and Responsibilities • Handling Daily Operations• To motivate staff• Evaluating Performance• Training new staff • Solving difficulties Expertise: Bringing out the best in others to achieve maximum performance Following through on inquiries and projects to ensure completion Managing the performance of others seriously but tactfully Exhibiting patience in order to appease the most difficult clients Committing to exceptional customer service

Responsibilities:- Inbound and Outbound Rectification and Billing Queries- Call Center Management in Contingency- Management of Training Programs for New Employees- Working on SAP for Customer Relationship Mangement and Genesys

Responsibilities:
- Management of Inventory for Over Five Thousand Plus Products- Audit of Inventory on Monthly Basis- Material Issuance as per Production Requirements- Purchase Requisitions for New Stock Requirements- Team Management and Supervision on day to day Issues