Summary

Dynamic and results-driven Agile Software Delivery Specialist with over 11+ years of comprehensive experience in delivering successful products and projects across diverse industries, including Fintech, Healthcare, and Education. Proven expertise in implementing and facilitating Agile methodologies (Scrum, LeSS, SAFe) and hybrid project management frameworks to drive organizational transformation and enhance team collaboration.

A strategic thinker skilled in end-to-end project delivery, from planning to execution, ensuring alignment with stakeholder expectations and organizational goals. Adept at coaching and mentoring cross-functional teams to foster Agile adoption and continuous improvement, resulting in heightened efficiency and innovation.

Strong communication and stakeholder management skills, with a solid track record of leading digital transformation initiatives and enhancing operational efficiency through advanced technologies.

Projects

Oracle Enterprise Manager 11g Implementation Specialist
CRM and Middleware Upgrade Project

Experience

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Agile Project Manager / Scrum Master
Calrom
Aug 2022 - Present | Lahore, Pakistan

- Coordinated with business analysts and business project managers to craft user stories that align with project goals, ensuring timely project deliveries and adherence to established timelines.- Facilitated scrum team and related ceremonies - Helped the organization in LeSS implementation and transformation- Organized events and communities around the firm's product- Maintained an emphasis on delivery and improved processes- Engaged in coaching to get the most out of LeSS and encouraged teams towards adoptionAchievement: Led a comprehensive digital and Agile transformation that upgraded legacy systems and streamlined processes, resulting in a boost in operational efficiency and an improvement in customer satisfaction. Successfully tackled and overcame organizational nepotism, enhancing team morale and fairness.

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Agile Project Delivery Specialist & Scrum Consultant (Contract)
Center for National Health Insurance (CNHI)
Apr 2024 - Sep 2024 | Riyadh, Saudi Arabia

- End-to-End Agile Transformation Leadership: Spearheaded Agile transformation by assessing current practices, developing and implementing customized frameworks, and ensuring effective adoption aligned with organizational goals.- Strategic Planning & Execution: Led project delivery from start to finish, from crafting strategic improvement plans to overseeing Scrum implementation, resolving impediments, and ensuring collaboration across all project phases.- Coaching, Training & Stakeholder Alignment: Provided hands-on coaching to Product Owners and teams, while closely aligning with stakeholders through regular reporting and insights for continuous improvement and innovation.Achievement: Successfully led a full-scale digital and Agile transformation, transitioning from traditional project management to an Agile-at-scale approach. This strategic shift involved creating a new project management framework that optimized Agile practices, consistently delivered on stakeholder expectations, and maintained a strong results-oriented focus, significantly enhancing both project outcomes and process efficiency.

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Agile Project Manager / Scrum Master
Confiz Solutions
Mar 2020 - Aug 2022 | Lahore, Pakistan

- Supervised and managed two projects, two teams and dependencies whilst utilizing the Scrum framework- Project and team progress was monitored, controlled, and shown to the appropriate stakeholders- Carried out team-building exercises to keep teams motivated and deliver projects on schedule- Improved team outputs by forging close ties with clients and acting as their liaison- Managed internal and external communication between all StakeholderAchievement: Successfully led the implementation of a high-profile UAE Government project, managing two teams under the Scrum framework. Enhanced stakeholder engagement and team performance, ensuring timely project delivery. Acted as the main liaison, significantly improving communication and project outcomes.

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Technical Scrum Specialist
MI-C3 International Ltd
Sep 2017 - Feb 2020 | Lahore, Pakistan

- Specialised in Scrum methodology, ensuring its correct application within teams and projects. - Facilitated scrum ceremonies, coached team members on Scrum roles, artifacts, and principles, and ensured the removal of impediments. - Worked closely with CTO, Product Owners, and development teams to refine processes, enhance team dynamics, and improve product delivery. - Assisted in the adoption of Scrum practices, acting as both a mentor and a guide to ensure the success of Agile projects.Achievement: Worked with multinational company and learned Scrum Framework by practical implementation and developed autonomous teams which were working under multi cultural standards.

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Senior Software Developer
University of South Asia
Aug 2015 - Aug 2017 | Lahore, Pakistan

- Analyzed, verified and validate the requirements
- Developed agile software & Web Applications using ASP.NET, C#, MS SQL, LINQ, Entity Framework, XML, HTML5, CSS, Bootstrap, ORM
Achievement: learned in-house software development culture and Contributed in educational ERP System development and as individual developed accounts system web application and integrated with web based ERP and developed reporting portal.

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Sr. Software Quality Assurance Engineer
Techaccess Pvt Ltd
Jan 2013 - Dec 2014 | Lahore, Pakistan



Developed test plans, test case and performed automated functional and Load testing using OATS suite

Administered the Exadata and Exalogic, middleware and services using OEM and performed RCA for issues and help devs in resolution 
Simulated performance, evaluated result and compared those results with predicted outcomes
Trained Junior QA resources as succession plan

Achievement: Worked with a multinational company and Created a robust automatic test suite, which was ready to be integrated for new clients. It was created by applying Artificial Intelligence, data modeling and machine learning concepts.

Education

University of Management & Technology (UMT)
M-Phill, MS-SE‎
Project Management, Project Management Professional, Software Quality Assurance
Completed
2018
University of South Asia
Bachelors, Bachelors in Science, BSCS‎
Software Requirements Specification, Project Management, Software Quality Assurance, System Analysis and Design
CGPA 3.5/4
2016

Skills

Expert Software Quality Assurance
Expert Agile
Expert Agile Methodologies
Expert Agile Project Management
Expert Analytical Skills
Intermediate Atlassian Jira
Expert Build Strong Teams
Expert Certified Scrum Master CSM
Expert Client Handling
Intermediate Conflict Management
Beginner Confluence
Expert Cooordination Skills
Expert Coordinate Meeting
Expert Coordination Skilla
Expert Critical Thinking
Expert Cross Team Collaboration
Intermediate Cross Team Communication Skills
Expert Cross-Cultural Communication Skills
Expert Deadline Driven
Expert Distributed Teams
Expert jira
Intermediate JIRA Command
Expert Leadership Collections Handling
Expert LMP
Intermediate LTN
Intermediate Microsoft Excel
Intermediate Mobile Testing
Intermediate Multi-Cultural Team Management
Intermediate Outstanding Time Management
Intermediate Planning Skills
Expert Policies Implementing
Expert Product Design
Expert Project Administration
Expert Project Coordination
Intermediate Project Management Professional Certificate
Expert Project Management Skills
Intermediate React JS
Expert Receptionist Duties
Expert Record Keeping
Intermediate Regression Testing
Intermediate Requirements Traceability
Intermediate Requirements Workshops
Intermediate Reservation Command
Intermediate Rest API
Expert RESTful APIs
Intermediate Risk Management
Intermediate Risk Mitigation
Expert Scrum
Intermediate Selenium Testing
Expert Services Based Company

Languages

Expert Urdu
Expert English

Anila Contacts

Muhammad Yaseen
China State Construction Engineering Corp.
Muhammad Haroon Bashir
i2c Pakistan
Muhammad Khaleel
Systems Limited
Adnan Ghafoor
Intagleo Systems
Bilal Bilal
RA International