Summary

With over eight years of experience in ecommerce, I am a growth marketing expert who drives revenue, customer acquisition, and lead generation for global businesses. Currently, I am the Global Marketing Manager at Confidential Company, where I oversee email marketing, digital branding, ecommerce management, and analytics for B2B and B2C clients across various industries and regions.


I have a strategic mindset, a data-driven approach, and a proven track record of delivering innovative solutions, cultivating strong relationships, and optimizing ecommerce strategies. I am committed to contributing to the growth and success of a dynamic organization that values creativity, collaboration, and customer satisfaction. I am also passionate about learning new skills and staying updated on the latest trends and best practices in ecommerce and digital marketing.

Projects

Rivaj Uk Cosmetics, Amrij Cosmetics and RIOS Online Market Place
Charcoal
MI Pakistan
Daraz and Yayvo Key Account Management
Selecto Online Store Management
BShomewares & Ebay Online Store Management

Experience

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Global Marketing Head
Confidential
Apr 2023 - Present | Lahore, Pakistan









- Email Marketing Specialist- Linked In Sales Nav- Lead Generation- LRM- Profile and Portfolio Management - SEO, SMM and SEM- Digital Branding - Ghost Marketing- Growth Marketing- CRM Sales Force and HubSpot- GA4, GSC, Bing Analytics - Complete Ecommerce Management- B2B and B2C- Digital Marketing
- Global Clients and Customers Exposure- Email Marketing Specialist - Linked In Sales Nav - Lead Generation - LRM - Profile and Portfolio Management - SEO, SMM and SEM - Digital Branding - Ghost Marketing - Growth Marketing - CRM Sales Force and HubSpot - GA4, GSC, Bing Analytics - Complete Ecommerce Management - B2B and B2C - Digital Marketing - Global Clients and Customers Exposure














Skills: LRM · Mass Email Marketing · Digital Marketing · Digital Branding · Lead Generation · Sales Development · Growth Marketing · B2B Marketing Strategy · Search Engine Optimization (SEO) · Google Analytics







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B2B Ecommerce Project Marketing Manager - UK & Europe
Digital Devices Ltd UK
Dec 2021 - Apr 2023 | Lahore, Pakistan


LinkedIn Marketing ·
Lead Management ·
Marketing Automation ·
Upwork ·
Lead Generation ·
Sales Development ·
Growth Marketing ·
Email Marketing ·
Social Media Marketing ·
B2B Marketing Strategy ·
Vendor Management ·
VARs ·
VAR Street ·
Canva ·
CRM ·
Search Engine Optimization (SEO)

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Deputy Manager Ecommerce
VSurfaces (Venus Group of Companies) – Head Office Islamabad
Jun 2021 - Dec 2021 | Islamabad, Pakistan

·        Complete Ecommerce Project Management
·        Supervision of Sections  and Team
·        Ecommerce Policies / SOPs Adherence and Compliance Management
·        Digital Media Marketing Management
·        Supply Chain Management
·        Product, Theme and Lifestyle Photography and Designing Management
·        Sales growth and business growth tactics design and implementation
·        Audits and Reconciliations
·        Logistics, warehousing, Supply chain Management
·        Before and After Sales Customer Care Management
·        Sales Analysis, MIS & Analytics

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Team Lead Ecommerce Operations / Digital Media Marketing (Acting Manager)
Rivaj UK Cosmetics, Rivaj HD Cosmetics, Amrij Cosmetics and Garments
Jan 2019 - May 2021 | Lahore, Pakistan

Key Responsibilities

Brand’s Ecommerce CMS’s Management
Multi-vendor Ecommerce CMS Management
Third Party Ecommerce Account Management
Supply Chain Management
Logistics and Warehousing Management
Sales Analysis & MIS
Social Media Analyst
Google Analytics
On-Page & Off Page SEO
Blogging & Link Building

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Senior Ecommerce Executive
Charcoal
Feb 2018 - Dec 2018 | Lahore, Pakistan


Ecommerce operations management from sales order process till its delivery.
Customer Care and Customer Support Management through different channels.
Project Coordinator for New Website Design and Development with outsourced team in Magento 2.0 CMS.
MIS reports and analysis, data management, data operation and presentations for B2C Online Business Visibility, Planning and Growth.
Close Coordination with with marketing team for Promotions, advertising, engagement through Social Media and other channels.
Management of product shoots.
Logistics Management and Inventory management
Key Accounts Management

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Ecommerce Officer (Online Store Manager)
Selecto & Smartlink Technologies
Dec 2016 - Feb 2018 | Faisalabad, Pakistan

Key Responsibilities:
o B2B and B2C Sales and Sales Management
o Inventory and Logistics Management and Pricing
o Product Management, Social Media and Graphics Management
o Vendor Management and Customer Care
o Monitoring and Analysis of Business regarding Revenue generation, Sales Leads, Online Traffic and MIS.
o Online Store Management Magneto & Word press Based Websites
o Key Account Management
o Online promotion, deals and Offers Planning and implementation
o Ensure Best practices for Online Web Traffic and Affiliate Promotions
o Looking After Complaints and Claims Department.
o Brand activation and Official Visits

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Senior Ecommerce Executive
BS Homewares
Apr 2015 - Nov 2016 | Faisalabad, Pakistan

Key Responsibilities:
- EBay, Amazon Customer Support to London, Scotland and Ireland online buyers / customers.
- Customer Support to other than UK buyers / customers.
- Handling and Management of EBay, Amazon Logistics Matters including (MyHermes, Yodel and Royal Mail, Parcel Force)
- EBay, Amazon Seller Account Management including product listing, stock management and price management.
- Oversee customer complaints, damage and return issues.
- Take care of store rating, top rated tag and listing’s performance
- Coordination with UK warehouse team regarding daily order processing and daily orders reporting.
- Entire Management of Other Ecommerce Platforms of Wordpress and Magento with their Social Media management

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Freelance SEO
Freelancing
Oct 2011 - Mar 2015 | Faisalabad, Pakistan

Key Responsibilities:
- Keyword Analysis
- On-Page and Off Page Optimisation
- Link Building, Forums, Blogs, Directories, etc
- CMS – Wordpress SEO and Wordpress Customisation
- Social Media Management and Content Writing

Education

Petroman (comsats division) in affiliation with Shah Abdul Latif University
Bachelors, Bachelors in Science, Bachelors of Computer Science‎
Database Management System
2003

Skills

Intermediate Marketing experience
Expert Budgeting
Expert Target Oriented
Intermediate Copy Typing
Expert 3D Website Design
Expert Accounts Administration
Intermediate Admin Analysis
Expert AI Programs
Intermediate Amazon Account Managament
Expert Amazon Cloud Front
Beginner Amazon Listing
Beginner Amazon Operations Management
Expert Analytical Skills
Expert Answering Inquiries
Expert arketing
Intermediate Auditing
Expert AutoCAD 
Expert • Interpersonal
Expert • MS Office And Project Management Tools Such
Expert B Testing
Expert B2B Business Development
Expert B2B Media
Intermediate B2B Sales Management
Intermediate B2C Sales Management
Expert Back Links
Beginner Big Commerce
Intermediate Big Ticket Sales
Intermediate BigCommerce
Expert Branch Support.
Expert Brand Awareness
Expert British Accents
Expert Building Business Relationship
Expert Business Analysis
Expert Business Communication
Expert Business Developmen
Expert Business Development Process
Expert Business Development Strategies
Intermediate Business English Writing
Intermediate Business Negotiation
Expert Business Partner Relations Management
Expert Business Strategie
Expert Business Writing
Intermediate Call Center Development
Expert Can Achieve Sales Target
Intermediate Candela
Expert Client Derailing
Expert Client Handling
Expert Client Relationships
Expert Clinet Contact
Expert Closing Abilities

Faraz Contacts

Muhammad Jawad Abbas
MediaLinkers Pvt. Ltd
Maria Naz
GetCar.pk
Mubeen Tabassum
Mobilink Franchise