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Summary
I have experience in customer relations and accounting/administration, and now successfully transitioned to the world of Ecommerce. I'm flexible and able to adjust to new environments and roles. I have specialized knowledge and experience in Amazon and I'm working in this field since last 3 years and have a passion for it. I have high aspirations and I determined to succeed into my career. I strongly working on my dreams and have no limits to get to achieve. I have a spark which drives me to work hard and succeed in new environments and career. I'm eager to take new challenges and push myself to achieve my goals. I'm confident and abilities to deliver my best what I am. I'm committed to giving my all to any role and I will never let down those who hire me. Thanks.
Experience
Accounts / Administrator
• Maintain company Accounts
• Maintain Account Ledgers and reports for Accounts Consultant
• To plan and carry all Administrative activities to run office properly and smoothly
• Maintain all office Computer/internet issues.
• Look after all the import documents and file up to the related project
• Maintain files for company records
Accounts Assistant cum Computer Operator
• Make sales order in SAP on daily basis
• Manage customer accounts ledger in SAP
• Make invoices of the customer in SAP
• Manage file records of the company
Customer Care Executive
To retain walk-in customers
To sell and up sell services to walk-in customers
To Provide preliminary technical assistance
Take ownership of customer issues
Monthly reconciliation of credit cards transactions according to bank statement and reports to regional office.
Customer Sales Representative / Office Assistant
Deliver world class customer service and build customer satisfaction and loyalty
Provide effective and timely resolution of a range of customer inquiries
Complete ongoing training to stay abreast of product, service and policy changes
