Summary

Highly motivated and results driven front desk professional with five plus years and reception tasks. Proficient in usage of computers, telephone and scanners. Ability to multitask and maintain the front desk in an organized manner.

Experience

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Senior Office Coordinator
4 Brother Group
Jun 2023 - Present | Lahore, Pakistan

Visa procedure, Ticket & Travel arrangement, Daily schedule.

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Receptionist
Msa care
Feb 2019 - Jan 2022 | Lahore, Pakistan

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Front Desk Executive
Kanzo Urban Pest
Mar 2013 - Jan 2019 | Lahore, Pakistan

Petty cash. Data entry and verification. Inward & outward mail handling. files management. office administration tasks. daily reports.

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CSO
OCS Courier Company
Feb 2012 - Mar 2013 | Lahore, Pakistan

Calls receiving of customers. Complain handling. Cross verification. Email response.

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Office & Account Assistant
New Line Veterinary Marketing
Jan 2008 - Feb 2011 | Lahore, Pakistan

Files Record, Files Management, Mails Record, Packing & Handling, Petty Cash, Voucher posting

Education

University of Punjab
Masters, Masters in Arts, Masters‎
English
Percentage 42%
2013
Allama Iqbal Open Univeristy
Bachelors, Bachelors of Education, B.ED‎
Social Studay
Grade B
2013
Govt Girls High School Ichhra.
Short Course, ‎
Spoken English
Completed
2008
Govt Girls Higher School Ichhra.
Short Course, ‎
Completed
2008
Samnabad College for girls.
Bachelors, Bachelors in Arts, Bachelors‎
Social Work.
Percentage 60%
2008
Samnabad College for girls.
Intermediate/A-Level, Intermediate/A-Level, Intermediate‎
Arts
Grade B
2006
Govt Girls High School Ichhra.
Matriculation/O-Level, Matriculation/O-Level, Matriculation‎
Arts
Grade C+
2004

Skills

Expert Active Listener
Expert Admin Assistance
Expert Administrative Tasks
Intermediate Appointment Scheduling
Expert Call Handling
Expert Call Handling Skills
Beginner Client Correspondence
Intermediate Client Dealing
Intermediate Client Handling
Intermediate Computer Proficient
Intermediate Cooordination Skills
Intermediate Customer Focus
Intermediate Customer Handling Skills
Expert Customer Service
Intermediate Customer Service Attitude
Intermediate Customer Service Skills
Intermediate Data Analysis
Expert Data Comparison
Expert Data Entry
Intermediate Data Management
Expert Database Impact
Intermediate Documents Handling
Expert Field Data Management
Expert Front Desk Support
Expert Front Office Support
Expert Front Officer Support
Intermediate Good Communication
Intermediate Interpersonal Skill
Intermediate Interpersonal Skills
Expert Japanese & Korean Language Proficiency
Expert Japanese Teaching
Intermediate Management Skills
Intermediate Microsoft Office 1
Expert MS Excel
Intermediate Ms Office
Intermediate MS Office And Power BI
Expert Multitasking Abilities
Expert Multitasking Skills
Intermediate Office Management
Intermediate Office Support
Intermediate Operations Tasks Management
Intermediate Organizational Skills
Intermediate Persuasion Customer
Intermediate Quality Control Cutting
Intermediate Quality Control Knitting
Expert Receptionist Tasks
Expert Record Keeping
Expert Record Keeping1
Beginner Report Writing
Intermediate Security Principles

Languages

Expert Punjabi
Expert Urdu
Expert English