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Summary
An astute IT/Network Professional, having in-depth knowledge expertise in leading Cisco Microsoft Technologies towards organizations empowerment. Looking forward to progressive organizations where my techno-managerial skills versatile experience can be utilized towards mutual persistent growth. Now looking for a new challenging position, one which will make best of my existing skills and further my development.
Experience
Network Support Engineer
Broad Band Service Desk Support Center (NOC)
Remotely access the switches and troubleshooting (Telnet)
Configuring & Troubleshooting the switches according to trouble ticket using BNCC and AAA and Support Portal
Managing the HSI VLANs
Worked on Layer 2 PTCL Network (Huawei, ZTE and Alcatel).
Worked with Huawei, ZTE and Alcatel on Trouble Tickets.
Handled Trouble Tickets with the help of Oracle CRM.
Worked with National NOC for Network Monitoring and Support.
Work on LMT Huawei Soft switch and Monitoring of BRAS(s)
Work on ZTE Net Numen U31 Client NMS, ZTE ZXSS10 Management System, Huawei iManager U2000 Client NMS, ZTE DSLAM/MSAG and Huawei DSLAM/MSAN Switches NGN ZTE Switches
Work in UMS Media for PTCL Smart TV live flickering/scrambling
Internee
Transmission & Switching Department
Work on the Transmission network in NTS Department
Handle responsibilities of identifying and troubleshooting equipment failures
Coordinate the daily activities of phone operator
Perform all other job related tasks as required
