Experience

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Supervisor
Sabrina Green Garden Wedding Hall
Dec 2010 - Present | Peshawar, Pakistan

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Guest Service Officer
The Retreat Palm M Gallery by Sofitel
Sep 2017 - Jul 2018 | Dubai, United Arab Emirates

Review arrival lists to welcome guests.
Attend to special guests (e.g. VIPs) and answer their inquiries.
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions).
Provide information about amenities, area and venues and promote services.
Anticipate guest needs and build rapport with customers.
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages).
Address customer complaints and escalate to Guest Relations Manager when needed.
Record information in the logbook daily.
Ensure compliance with health and quality standards.

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Account Clerk
Peace of Mind LLC
Aug 2015 - May 2017 | Muscat, Oman

1.keeping record employee attendance.
2. making sales invoice after finish the work on monthly basis.
3. making proposal and contract and catalog for new customer.
4. making purchase, sales, payment, receipt, voucher.
5. day to day banking transaction.
6. handling petty cash.


further information will provide on time of interview or once you contact me.



thanks

Education

Government College University
Masters, , Masters in Commerce‎
Financial Accounting
2012

Languages

Expert English