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Arfat Arfat
Call Center Team Coordinator
(Mobilink) Contact Center Lahore - Lahore, Pakistan
Summary
Over 17 years working experience in the customer care department of multinational telecommunication companies in Pakistan. Call centre, Support centre, Front Office Executive. Manager sales and marketing in real estate and construction field. I am adaptable, punctual, team player professional. I believe to learn and teach from your experience and share with your team members.
Experience
Call Center Team Coordinator
(Mobilink) Contact Center Lahore
Jun 2006
- Dec 2012
| Lahore, Pakistan
Education
University of the Punjab
Bachelors,
,
Bachelors of Arts
Journalism
2013
Skills
Expert
Computer
Intermediate
data
Expert
Drafting Skills
Intermediate
management
Intermediate
Marketing
Expert
Reporting
Intermediate
Resiliant
Intermediate
Admin Skils
Expert
Administrative Support
Expert
Analytical Skills
Expert
Client Relations
Expert
Comfortable in new surroundings
Expert
Communication Skills
Expert
Computer Proficiency
Expert
Conservation Awareness
Expert
Control Points Knowledge
Expert
Coordination Abilities
Expert
Creative Writing
Beginner
Crisis Management
Intermediate
Cultural Awareness
Expert
Customer Services
Expert
Data Entry
Expert
Data Management
Intermediate
Data Miniing
Intermediate
decision making potential
Intermediate
Drafting Policies
Expert
Email Etiquette
Expert
English Written Skills
Intermediate
Event Planning
Expert
Experienced Professional
Intermediate
Good in English Spoken/ Written
Intermediate
Handling Assignments
Intermediate
Health Ftness
Intermediate
Hiring Process
Expert
Human Resource Planninng
Beginner
Industry Research
Expert
Italian Cooking
Intermediate
Logistics Consultancy
Intermediate
Machine Program Handling
Intermediate
Manage Client Bookings
Intermediate
Microsoft (Excel & Word)
Intermediate
Microsoft Office Suite
Expert
MIT Knowledge
Intermediate
MS Office
Expert
Multitasking Skills
Expert
Negotiation Skills
Intermediate
Nutrition Management:
Expert
Office Management
Intermediate
ommunications Skills
Expert
Operational Tasks Handling
