Summary

My best qualities are being ambitious and determined to complete all tasks quickly and efficiently. I also enjoy adapting to new situations and willing to meet goals and targets to the best of my capabilities. Through my work experience I have learnd how to work productively as part of a team and become use to meeting deadlines in different aspects of work. I am an incredibly tenacious individual with drive and passion to succeed. I thrive on making differences
and always enjoy new challenges

Experience

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Customer Support Manager
Vcpk
Feb 2023 - Present | Lahore, Pakistan

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Customer Success Specialist
Live Chat WorldWide
Aug 2021 - Jan 2023 | Lahore, Pakistan

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Resource Executive
Axis / Matrix Solutions
Jun 2021 - Jun 2021 | Lahore, Pakistan


Our aim is to provide the highest caliber of staff at competitive prices with a service that is friendly, professional, and efficient.
• We operate a National Recruitment Centre ensuring your needs as a candidate or client are met.
• We are a corporate member of the REC (Recruitment & Employment Federation) with all the appropriate guidelines, verifying exceptional standards.

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Freelancer
Palm Associate
Sep 2016 - Jan 2021 | Lahore, Pakistan

Prepare loyalty contracts, purchase agreements, rental agreements, deeds and other documents for each real estate transaction.

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Business Development Officer
Bank Alfalah Limited
Mar 2016 - Aug 2016 | Lahore, Pakistan

Develop business and marketing plans in coordination with Branch Manager to achieve revenue goals.

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Accounts assistant
Doubletree by Hilton London
Apr 2012 - May 2013 | Greater London, United Kingdom


To ensure the timely and accurate production of all financial information to the company standard.
To ensure that all company standards are met for weekly and monthly rolling forecasts.
To complete the necessary duties in sales ledger, purchase ledger, business control and payroll to the weekly and monthly time schedules.
To ensure that all agreed standards of bookkeeping are maintained.

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Staffing Officer
Delaware north companies London
Apr 2010 - May 2013 | Greater London, United Kingdom

Responsible for staff check in and out on Bowl events, assisting Staffing manager in human resource and administrative functions, Pay roll, booking of staff for banquet events and in the execution and delivery of event day functions.
My hard work and dedication in this role gave me the opportunity to identify and develop a core team of reliable staff, providing the highest quality of service, played an integral role in staffing high profile events including the FA Cup Final, Champions League and Concerts.

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Shift Incharge
Pizza Hut
Apr 2010 - Jun 2012 | Greater London, United Kingdom

Responsible for opening and closing of the restaurant, cash handling and staff Rota’s. Supervising the operation in the absence of manager.

Education

Cavendish College
Diploma, ‎
Business Management, Human Resource Management, Marketing
Completed
2012
University of the Punjab
Bachelors, Bachelors in Commerce, ‎
Accounting
Grade B
2007

Skills

Expert Customer Service
Expert Health Care
Beginner Japanese and Korean Language Proficiency
Expert Lab Knowldge
Expert Patient Appointment Scheduling
Expert Record Keeping
Expert US Healthcare
Expert المهارات المعدنية

Languages

Expert English
Expert Urdu