Summary

Seeking a challenging position in an esteemed organisation with an aim to contribute my knowledge, experience and skills towards organisational growth and utilize the opportunities to enhance my experience.

Experience

Company Logo
Business Operations Manager
Rayyanco Business Systems
Jan 2012 - Present | Karachi, Pakistan

Responsible for meeting all relevant statutory and mandatory required associated with operations and for working within the framework of the company's core values, as

Overall responsibility for short/medium term planning and organization of all resources as well as promoting its ethos and mission statement.

Developing and managing interdisciplinary teams for multi-party projects.

Participating in the sales process by identifying business development potential and having the patience to deal with multi decision maker sales processes

Identifying and managing risks, issues and ability to communicate in a clear and effective manner

Able to take tough decisions and sustain momentum, pushing for timely action and reating a positive culture where the work can get done.

Building and maintaining effective relationships with customers for better results and productivity

Identifying and collect information about competitors products and market pries

Establishing and implementing goals and objectives.

Knowledge and understanding of the financial information technologies.

Knowledge about Taxation matters( i.e Sales Tax e-filling income tax)

Proven track record of developing and implementing business strategies.

Sharing knowledge and expertise in a highly professional manner.

Making reports of Inventory, Order stock and forecast for up coming orders

Manage the induction of new employees

Assist with recruitment write job ads, cull applicants, interview candidates

Monitored and supervised all functions relating to planning and budgeting

Provides excellent customer service, handling queries, advice and complaints to ensure customer satisfaction and repeat business.

Company Logo
Account and Marketing Cordinator
Waterman International
Apr 2007 - Sep 2011 | Karachi, Pakistan

Three years of office supervisory experience

Skilled in developing successful office procedures

Experienced in establishing collection plans and monitoring collection activity

Accustomed to working in a fast-paced environment and successfully handling several responsibilities simultaneously

To resolve the Internet issues and provide the details to concern queries

Managing customers expectations

Handling Major Clients & to visit them on weekly basis.

Correspondence, Emails and Faxes with customers & Destinations to inform on daily basis

Maintaining all Records and forwarding the report to Manager.

E-filing of sales Tax correspondence

Education

Federal Urdu University of Arts, Sciences and Technology
Masters, , MBA‎
Grade B
2009

Skills

Expert Admin Assistantce
Beginner Bio Surgery
Intermediate Business Purchases Sales
Expert Dealer Marketing
Expert Information Technology Command
Expert Legal Affairs Management
Intermediate Market Planning
Expert Relations Management Skills
Expert Tax Accounting
Expert Tax Calculations Analysis
Expert Tax Returns Management
Beginner أبحاث السوق
Expert تسويق الشركات

Languages

Intermediate English