Summary

An individual who is seeking a challenging position in a dynamic organization with the aim to contribute towards organizational success by performing consistently & effectively by applying my skills in a prozfessional motivating environment.

Projects

no any project work

Experience

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Customer Service Executive
NBP (National Bank Of Pakistan)
Jun 2016 - Jan 2020 | Karachi, Pakistan

* Respond promptly and courteously to customers and handling their queries and complaints.

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Internship
Bank Alfalah Limited
May 2014 - Jun 2014 | Karachi, Pakistan

I have learnt from my my internship about punctuality in all aspects, researching your targets and how important is your network connections.

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Teaching
Falconhouse Grammar School
Apr 2009 - Feb 2013 | Karachi, Pakistan

Prepare lectures .
Make students learn the topic and understand it well.
Compile every student worksheet .
Check all the work on time.

Education

University of Karachi
Bachelors, Masters in Commerce, M.Com‎
Accounting
CGPA 2.9/4
2013
University of Karachi
Masters, , B.Com‎
Percentage 51%
2009
University of Karachi
Intermediate/A-Level, , F.Sc Pre-Medical‎
Percentage 56%
2006
University of Karachi
Matriculation/O-Level, , Matric in Science‎
Percentage 76%
2004
Shaheen Public School
Non-Matriculation, Matric in Science‎
Completed
2004

Skills

Expert Ability to Maintain Professionalism
Expert Ability to Promote a Positive Image of the Bank
Intermediate Accounts Administration
Expert Active Learning
Intermediate Administration Knowledge
Expert Analytical Skills
Beginner Banking
Intermediate Banking Knowledge
Expert Classroom Management
Beginner Client Realtionship Management
Expert Communicating Skills
Expert Communication and Interpersonal Skills
Intermediate Communications Development
Expert Convincing Skills
Intermediate Cooordination Skills
Expert Customer Satisfaction Management
Expert Customer Service
Expert Customer Service Skills
Intermediate Fluent in English
Expert Handle Stressful Situations
Expert Internet Communications
Expert Interpersonal Skills
Expert Keen Sense of Responsibility
Beginner Lead Generation
Expert Leadership Collections Handling
Intermediate Legal Documents Management
Intermediate Microsoft Office Suite or Similar
Intermediate Ms Office
Expert Negotiation Skills
Expert Official Tasks Handling
Expert Oral Communication Skills
Expert Oral Written and Communication
Expert Problem Solving
Expert Process Operations Handling
Expert Quality Control Cutting
Expert Record Keeping
Expert Relationship Building
Intermediate Relationship Management
Expert Reporting Abilities
Intermediate Research Skills
Expert Revenue Analysis
Expert Risk Management
Intermediate Sales
Beginner Scrutinizing
Expert Security Principles
Expert Strong Interpersonal Skills
Expert Teacher Evaluation Skills
Intermediate Team Building
Intermediate Team Player
Beginner Telemarketing Skills

Languages

Expert Urdu
Expert English

HINA Contacts

Dilip Bhagwandas Dilip
Enomsoft Pvt Ltd
Asif Nasir
JDW Group
Rimsha Zafar
Fulcrum Pvt Ltd