Highly dedicated and results-oriented professional with 10+ years of progressive experience in the food industry, specifically in the Production and Quality Assurance departments & in the Food supply chain to achieve organizations objective, Strong expertise in managing cross-functional teams, implementing quality systems, and maintaining regulatory compliance for improved customer experience and enhanced brand image among stakeholders
· Monitored temperature in cold stores and distribution trucks using digital loggers to ensure proper storage conditions and product quality.
· Conducted random and surprise visits to inspect cold storage operations, verifying compliance with quality standards and regulatory requirements.
· Ensured cleanliness and hygiene of cold storage facilities through regular inspections and implementation of corrective actions.
· Inspected incoming products during loading and unloading processes, ensuring adherence to quality control procedures.
· Conducted inspections to assess personal hygiene, adherence to GSPs (Good Storage Practices), temperature violations, area entry protocols, and FIFO (First In, First Out) practices.
· Monitored process violations related to food safety, quality, security, and traceability.
· Conducted inspections to identify structural gaps and recommend necessary improvements.
· Developed and delivered scheduled training on HACCP, ISO 9001:2015, HALAL, and FSSC 22000 to workers, ensuring compliance and understanding of quality standards.
· Evaluated market-returned products, prepared statistical reports, and shared findings as per established frequency.
· Conducted surprise visits to company-operated outlets (KCS's), reported critical observations, and collaborated with relevant stakeholders to implement immediate corrective actions.
· Resolved quality issues for institutional customers and super departmental stores, providing assistance to the sales department and ensuring customer satisfaction.
· Scheduled and conducted workers' training on IPM (Integrated Pest Management) control and gap analysis
· Supervise and monitor the slaughtering area to ensure adherence to the HALAL way of processing at a 100% compliance level.
· Take responsibility for online control of quality issues related to raw meat and cooked products.
· Perform microbiological sampling of workers, final products, and machines to ensure hygiene and product safety.
· Monitor and enforce good manufacturing practices (GMPs) and conduct regular personal hygiene checks for workers.
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Implement and maintain HACCP standards and procedures to ensure product safety and quality.
· Schedule and conduct training sessions for workers on GMPs, SSOPs (Sanitation Standard Operating Procedures), quality control, and allergens.
· Manage stock levels and coordinate with supply chain, quality assurance, technical, and other relevant departments to ensure smooth production operations.
· Monitor the entire production process to meet given standards for maximum output and productivity.
· Ensure discipline and monitor safety conditions and housekeeping on the production floor.
· Minimize non-conformances during processing and implement corrective actions when necessary.
· Manage document control and ensure regular updates of procedures and records.
· Monitor and maintain quality standards for export requirements, ensuring compliance with international regulations.
· Prepare and present daily production summaries based on yield and productivity metrics.