Summary

I have 08 year of experience with Telco and Non-Telco Companies as an  IT Administrator/ System Administrator. I have the Bachelor degree of Telecom engineering and Masters of Computer Science with Google IT Support Certified, Google Cyber Security Certification In Progress and MCSE 2012 R2 Course. My past Experience was with NASTP Pakistan as an IT Administrator at Data Center, Where i developed my skills and deploye configuration and maintenance of Physical Servers Hp, Dell, H3C, Esxi VMware, Firewall and vCenter , VSphere. Working as an IT Support of Windows Server, User Creation, Implementation of Group policies, DNS DHCP roles, Windows Event Forwarding, File Server (Ftp, Sftp) and end user support. Currently i am working and expand my experties in One Network Data Center.

Projects

YC Solutions Pvt Ltd
M&P Courier Logitic Pvt Ltd
JAFFER BROTHRS PVT LIMITED
ZONG CMPak Limited
KHAADI PVT LTD

Experience

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System admininstrator
One Network Pvt Ltd
Jun 2024 - Present | Rawalpindi, Pakistan

System Administrator at Data Center IT

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IT Administrator
National Aerospace Science & Technology Park (NASTP)
Nov 2022 - May 2024 | Rawalpindi, Pakistan

IT Administrator in Data Center IT

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IT Technician
Mari Petroleum Company Limited
Oct 2022 - Dec 2022 | Islamabad, Pakistan

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TECHNICAL SUPPORT ENGINEER
Inbox Business Technologies (Pvt) Ltd.
Nov 2021 - Sep 2022 | Islamabad, Pakistan

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IT Officer
Your Cloud Solutions
Oct 2021 - Nov 2021 | Rawalpindi, Pakistan

IT Support Engineer or System Administrator

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IT Support Engineer
Jaffer Brothers (Private) Limited
Jul 2017 - Jan 2021 | Islamabad, Pakistan

Installation and configuration of computer Software operating systems and applications. Assembling and Disassembling of Computer as required. Troubleshooting of Network, WLAN configuration (intra-net & Internet). Microsoft Office, Antivirus & Driver’s Installation. Microsoft Outlook 2013, office365 configuration. Creation of Rules and PST in outlook. Implementation and Configuration of Windows Server 2008, 2012/R2. Account Creation, deletion and modification in Active directory. Configuration of DNS and DHCP. Creation of group policies for clients. Domain Registration & Password Issues. Administration of VMWare Virtual Machines (THIN CLIENT’s) in Cloud Computing Environment of VDI. Creation, deletion and modifying Virtual Machine.  Providing best level support at front-end as well server end. Configure and manage VPN connectivity for remote sites. Cisco VPN Administration, Token Assignment, Pin Reset, Rsa Distribution. Maintenance of printers and scanners. Check and update Antivirus (Symantec, McAfee and MS Essential) software for all systems under management. Troubleshoot and resolve the issues on laptop, desktop and virtual machine that customer faces in daily routine. Responding within TAT (30min) limits to customers via Manage Engine Service Desk Portal. Providing support by CSP (Customer Service platform) calling Helpline. Having experience to escalating issues with different vendors as needed. Achieved a best of Best and Golden team award in 2020 Year in Panademic Situation 100% we are the 1st in all Telco Companies whose enables Call Center 500 non technical users/employee to work from home and smooth working.

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Transmission Engineer Optix
Spine Engineering Pvt Ltd Islamabad Pakistan
Feb 2017 - Jun 2017 | Islamabad, Pakistan

·         Implement and Supervise the Installation and Commissioning of HUAWEI transmission Equipment’s.
·         Perform the Equipment Acceptance testing.
·         Worked on OSN 550, 1500,2500,3500,7500, BWS 1600G Huawei equipment And NG DWDM OSN 6800, OSN 8800 and Huawei MSAG & PTN 3900, PTN960.
·         Hands on Experience of Huawei NMS & I-Manager U2000 & OPTIX Navigator.
·         Proficient in doing Commissioning of Huawei OSN Series and BWS 1600G.
·         Integration and testing newly installed Nodes of SDH & DWDM.
·         Cut-Over’s for additional new Nodes.

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IT Support Engineer
Jaffer Brothers (Private) Limited
Apr 2016 - Jun 2016 | Islamabad, Pakistan

Project: KHAADI PVT LTD.

All Computer hardware/software Troubleshooting
Network troubleshooting (Wire, Wireless)
IP Phone, CCTV, POS Machine\'s, Projector Troubleshooting
Supervision on other works (Fire Alarm, Electric)
Supervision on 10 sites of KHAADI from Mirpur to Peshawar (Mirpur, Peshawar, Islamabad, Rawalpindi).

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Resident Engineer IT
Jaffer Brothers pvt limited
Sep 2014 - Nov 2015 | Islamabad, Pakistan

Administering Windows Server 2008 (User Profile, Passwords, Group Policies).
Adding, removing, or updating user account information, resetting passwords, etc.
Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks.
Troubleshoot software and hardware issues.
Replacing parts as required.
Provide technical support to customers via phone calls, email.
WLAN configuration, and domain registration.

Education

Virtual University of Pakistan
Masters, Masters in Science, Masters in Computer Sciences‎
Computer Science
CGPA 3.2/4
2020
COMSATS Institute of Information Technology
Bachelors, Bachelors in Science, Electrical Telecommunication Engineering‎
Communication and Digital Signal Processing, Telecommunications
CGPA 2.3/4
2014
Wah Swedish Institute Of Information Technology
Diploma, (D.A.E) Diploma of Associate Engineer‎
Telecom Networking
Completed
2009
F G High School No 6 Wah Cantt
Matriculation/O-Level, Matric in Science, Matriculation in Science‎
Biology, Chemistry, Physics
Percentage 52%
2006

Skills

Expert Active Directory
Expert Admin Assistantce
Expert CCNA
Expert Cisco VPN
Expert Client Followup
Expert Cloud Computing Knowledge
Expert Computer Hardware Installation
Expert Corporate IT
Expert Creative Desing Skills
Expert Customer Service =
Beginner CV Screening Skills
Beginner Cyber Security
Expert DHCP
Expert DNS Management
Expert End User Desktop Support
Expert Group Policy Managment
Beginner H3C HCI
Expert Handling Assignments
Expert Hyper-V
Expert Information Technology Command
Expert Internet Services
Expert IP Networking Knowledge
Expert IT Operations
Expert IT Systems Development
Expert Knowledge of Software=
Expert Level 2 Support
Expert Linux System
Expert Managing Midsize Teams - 5 to 20 People
Expert Microsoft Applications Experience
Expert Microsoft Certified Desktop Support
Expert Microsoft Certified Desktop Support Technician Cer
Expert Microsoft Outlook
Intermediate Network Security Implementation
Expert Operating System Administration
Expert Remote Desktop
Expert Router
Expert Sftp, Ftp
Intermediate Storage Server
Expert Switches
Expert Systems Management
Intermediate UIS HCI Infra
Expert Virtual Desktop Infrastructure
Expert VMware
Expert Windows
Expert Windows Administration
Expert Windows Server
Expert Windows System Administration
Expert Wireshark 

Languages

Expert Punjabi
Expert Urdu
Expert English

Haider Contacts

Waqas Ahmad
Open to Work