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Summary
An enthusiastic and self-motivated individual with a versatile experience in MIS department. Starting from scratch i.e. from Data entry supervisor ->Training-> Business Analysis -> Data Analysis->Team Lead-> Quality Assurance -> Project Management, I have played all the roles in the Sefam Pvt Ltd. which makes me a highly competent communicator skilled in multitasking.
Capable of optimizing productivity, efficiency, and service quality across various environments. Able to effectively self-manage during independent projects as well as collaborate in a team setting.
Proficient in the use of technologies like Power BI, SQL, HTML for Data analysis Procedures. Hands-on experience with Excel, Power BI, SAP ABAP, Power Point, Word processing, Databases, Presentations, Team Management, and Scheduling Application.
Experience
MIS Team Lead
As the Team Lead for the MIS department, I manage and motivate a team of professionals, ensuring the timely and accurate delivery of system projects and data. I oversee the development, maintenance, and optimization of management information systems (MIS), ensuring they support business operations and meet security standards.
I collaborate with various departments to provide tailored solutions, support senior management in IT initiatives, and offer ongoing technical support.
Additionally, I manage data analysis and reporting, implement system and process improvements, assist in budgeting, and ensure compliance with security and regulatory standards.
Sr. MIS Executive
As a Senior MIS Executive, I was responsible for managing and maintaining the company’s Management Information Systems (MIS) to ensure efficient data collection, analysis, and reporting. I generated accurate and timely reports for senior management, monitored system performance, and troubleshot issues to minimize downtime. The role involved collaborating with various departments to understand their data needs and providing tailored solutions, while ensuring the integrity and security of all data.
I was also responsible for analyzing large datasets, offering actionable insights, supporting system improvements, and ensuring compliance with relevant regulations and industry standards.
Additionally, I assisted in system optimization and participated in strategic planning to align MIS capabilities with organizational goals.
MIS Executive
Responsible for working with technical and business teams to understand business requirements and translate them into technical specifications
Manage the configuration and administration of ERP, including user access, security settings, and system customization.
Collaborate with cross-functional teams to understand business requirements and translate them into ERP solutions.
Configure, customize, and maintain ERP modules to align with business processes.
Perform thorough testing of ERP functionality to ensure proper implementation and integration.
Identify areas for process improvement and recommend solutions to enhance efficiency and productivity.
Troubleshoot and resolve ERP-related issues, working closely with technical teams if necessary.
Provide end-user training and support to ensure proper utilization of the ERP system.
Sales Executives
Working as a Sales Executive in GRP Engineers & consultants.
Preparing quotation and explaining products to customers.
Confer to with customers & engineers to access equipment needs and to determine system requirements.
Research & analysis sales options.
Interact with clients & vendors.
Handling customer complains.
Motivation of sales & emphasizing excellence.
Prepare reports by collecting & summarizing information.
Secure & renew orders and arrange delivery.
Plan & modify products to meet customer needs.
Answering queries & introducing new products.
Recommend improved materials or machinery to customers.
Help in researching new client and reviewing sales performance.
