Summary

MBA in Finance a knowledge and experience hungry person with quick learning skills capable of working under pressure and seeking challenges where my skills will be fully utilize under a professional environment.

Projects

MoneyGram Agent Connect

Experience

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Relationship Associate
Habib Metropolitan Bank Ltd.
Feb 2014 - Present | Karachi, Pakistan

• Maintaining Liaison with Banks and Exchange Companies for providing them Habib Metro Bank Real Time Home Remittance Solutions, to enhance productivity.
• Responding to agent queries while directly reporting to Head of FI.
• Training of Branches briefing them about handling of Home Remittance customers.
• Monitor the daily Ins & Outs in the N/R A/C of the Companies / Banks and arrangement for replenishment of funds.
• Monitor the queries, delay in receiving funds to the beneficiaries and stop payment requests of the customers.
• Exploring areas and finding opportunities to improve the number of transactions from countries.
• Daily, Monthly and Yearly reporting of country wide Home Remittance Transactions.
• Prepare marketing plans for Money Gram International and coordinating with Money Gram International for business development.
• Development of Habib Metro Home Remittance system.
• Integration of Application, APIs with MoneyGram in core banking application.

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ADC Officer
Habib Metropolitan Bank Ltd.
Jun 2012 - Feb 2014 | Karachi, Pakistan

• To understand customers needs and provide appropriate solution and attention.
• To provide personalized service to customers on banking products, accounts and services inquiries in an effective and efficient manner.
• Work under Product development group providing and suggesting improvements in persisting products through market survey.

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Online Banker
KASB Bank Limited
Apr 2011 - Jun 2012 | Karachi, Pakistan

• To understand customers’ needs and provide appropriate solution and attention
• To provide personalized service to customers on banking products, accounts and services inquiries in an effective and efficient manner.
• Visa Card/Pin Activation, Blocking & Re-generation.
• Pay order Generation & Cancellation.
• Utility Bill payments
• SMS and Web Banking Activation and Blocking.

Education

Iqra University
Masters, , MBA‎
Finance
2012
University of Karachi
Bachelors, , B.Com‎
Accounting
2008
Nasra School
Matriculation/O-Level, , Matriculation‎
Science
2003

Skills

Intermediate Concept Based Teaching
Intermediate CRM Command
Expert Customer Interaction Management (CIM)
Expert eSupport
Expert Handling Assignments
Expert RESTful APIs
Intermediate Shopify Theme Management
Expert Skype
Expert Social Studies Subject Command
Expert Windows

Languages

Intermediate Urdu
Intermediate English

Companies Followed