Summary

Extensive experience in managing Operations and Administration including infrastructure management in international corporate environment. Throughout my career I have been a quick learner, self-starter, and a dedicated worker. I believe my strong assets are my ability to handle a variety of tasks effectively, in an organized manner. I possess abundant self-confidence with a natural talent of working with people of various nationalities.

Experience

Company Logo
Manager Operations And Administration
Clean And Green Services Pvt Limited
Nov 2020 - Present | Lahore, Pakistan

Overseeing daily business operations and administration.
Developing and implementing growth strategies.
Creating and managing budgets.
Hiring employees.
Evaluating performance and productivity.
Analysing accounting and financial data.
Researching and identifying growth opportunities.
Generating reports and giving presentations.
Responsible for brand promotion and lead conversions.
Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.

Company Logo
Operations Manager
Saffron Hotels Dubai
Oct 2014 - Feb 2018 , United Arab Emirates

•Successfully boosted property quality service scores from 76% to 92%, by efficiently fostering teamwork while demonstrating time management and overall leadership skills as well as focusing on guest services, property maintenance, and housekeeping standards
•Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, and also any staff issues. Minutes of the meeting to be sent to GM.
•Ensure SOP implementation in all departments and check the same during routine operational checks.GM guidance to be taken wherever required.
•Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc.).
•Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
•Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
•Analyze and prepare daily revenue reports and email to concerned authorities
•Reconcile daily main cash, credit cards collections and processing banking entries in accounting system, Review daily night audit reports
•Prepare monthly DTCM statistic report and submit to Dubai tourism department
•Preparation of monthly tourism dirham and municipality tax.
•Actively taking part in system integration and up gradation
•Handing all Government authorities visits / inspection especially, DTCM, Dubai Municipality health dept., CID and Civil defense etc.
•Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.

Company Logo
Manager Administration
The University of Lahore
Sep 2009 - Aug 2014 | Lahore, Pakistan

•Provides supplies by identifying needs of all the departments; establishing policies, procedures, and work schedules.
•Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
•Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
•Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
•All Purchasing after obtaining requirements by all the departments; negotiating price, quality, and delivery approving invoices.
•Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
•Provides historical reference by developing and utilizing filing and retrieval systems.
•Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
•Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.
•Contributes to team effort by accomplishing related results as needed.
•Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
•Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.

Education

Nexus Training and consultancy Dubai
Certification, Customer Care for the Customers with Special Needs‎
CustomerService
Completed
2016
National Textile University, Faisalabad, (Federal Chartered)
Masters, Masters in Business Administration, Masters in Business Administration‎
Marketing
Grade B
2005

Skills

Expert Administrative Skills
Beginner Corporate Marketing
Expert Corporate - Procurement / Administration Departmen
Expert English Language
Expert General Accounting
Expert Government Relations
Expert House Keeping Skills
Expert Lab Knowldge
Expert Microsoft Word ,excel ,powerpoint
Expert Monitoring
Expert Multi Task Oriented
Expert Operations Management
Expert Record Keeping
Expert Repair And maintainance
Expert Result Oriented
Expert Structural Draft
Intermediate Student Assesment
Expert Unreal and Blender
Expert Vendors Management

Languages

Beginner Arabic
Expert Urdu
Expert English