Enter Description

  Install and configured new server hardware & software, supervising the installation at client end.
  Implement and manage Azure Active Directory, including user management, groups, and roles.
  Review and scheduled releases of software updates, patches, service packs & servers tuning as necessary.
 Troubleshoot problems in networks, web services, mail services and Internet services.
 Liaison with service providers and vendors.
 Maintain a broad knowledge of operating systems, software and hardware.
 Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations. Escalate incidents as necessary
 Management of Active Directory, Symantec Enterprise Solution & Storage environment.
 Manages and optimizes computer, software and network systems to ensure high levels of confidentiality, integrity, and availability of the supported business applications.
 Manage and support primary and DR Sites.
 Provide day-to-day technical support for Senior Executives and their Administrative Assistants.
 Provide high-level customer support with a focus on ownership and follow-through with every interaction.
 Tag-ups with executive personnel and perform general IT maintenance tasks, resolving moderate to complex problems immediately.
 Diagnose and resolve issues related to PCs, Laptops, mobile devices, printers, videoconferencing, Skype Enterprise Voice, business application software, telecommunication issues and potentially local network issues.

Maintain the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems.
Responsibilities
·        Assign and review the work of systems analysts, programmers, and other computer related workers.
·        Provide users with technical support for computer problems.
·        Maintain Physical connectivity LAN and Wireless Connectivity WAN.
·        Maintain and troubleshoot Fiber Optic and Point to Point Wireless Link (P2P).
·        Manage Network tasks including deployment/switching and Routers.

Responsible for assisting in managing the day to day operation and for putting together a team of great people who are committed to creating a welcoming environment for all stakeholder.
Responsibilities
·        Troubleshoots and resolves technical problems from the product line/ process to minimize reject levels.
·        Manage the work effectively under tight deadlines and pressure.
·        Ensure the optimization of output/product standards.
·        Maintain strict hygiene and quality standards in accordance with ISO, GMP HACCP etc.
·        Mentor and train subordinates for their numerous work-related issues for increasing efficiency.