Summary

Responsible and dependable with 11 year's progressive experience with different companies across Dubai & karachi. Highly skilled in performing office support duties. Areas of expertise include:


Customer service
Administrative duties
IT skills
Account administration.
Logistics Operations
Supply chain 
Warehousing

Projects

Global Grad Show (Art Dubai 2018, 2019, 2020)
Amity University - BAITYKOOL PROJECT
Dubai Metro Project
West Avenue
Bay Central

Experience

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Logistics and Operation Coordinator
OBS Group
Feb 2018 - Present | Dubai, United Arab Emirates

Works in transportation or warehousing of goods. Processes orders and oversees cycle of order
fulfilment. Responsible for making sure supplies, stock, materials, packages, and/or products are
processed through the delivery and/or warehouse system efficiently and safely.

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Administrator at Transguard Group
Emirates Group Of Transguard L.L.C
Apr 2013 - Dec 2017 | Dubai, United Arab Emirates

•Help to ensure that the following details are kept updated and accurate by supporting the HR/Administration Teams as required.• Contract designation, Accommodation transfers, Transport requirements, Time & Attendance. ID Cards, Health Cards and medicals.• Ensuring all records relating to Disciplinary Action and Incident reports are collated and referenced.• Ensuring all records relating to leave applications, Absenteeism reports and Resignations are updated accordingly in Oracle.• Oversee the work carried out by the Location Supervisors and Senior Supervisors ensuring that all client requirements are being met.• Support the implementation and maintenance of all procedures involving Operational areas.• Assist in implementing and maintaining all required administrative procedures and policies in line with divisional requirements.• Highlight any issues and assist in rectifying them within a specified time liaising with management.• Hold weekly meetings with specified Account/Operation Managers to update and highlight any issues/ progress within the FM Office.• Help ensure that expected standards are adhered to at all times.• Interface regularly with the Account Managers and provide support with all Operational areas.
•Meets all requests within the agreed timescale.• Assists in the integration of FM Security and FM
Project Handling :Emirates Flight Training Academy

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Front Desk Officer at Berkeley Services Group
Berkeley Services Group
Apr 2012 - Apr 2013 | Dubai, United Arab Emirates

· Deliver excellent customer service, at all times·Deal with all inquiries in a professional and courteous manner, in person, on the tele-phone or via e-mail.· Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.·Maintains safe and clean reception area by complying with procedures, rules, and regu-lations.·Be involved and contribute at team meetings.·Provide reports, as required, for housekeepers and managemen·My role is to PROTECT people and property of his employer or contracted clientsMaintain personal knowledge by completing in-house training and workbooks·Always adhere to all company policies and procedures and licensing laws Contributes to team effort by accomplishing related results as needed.·Use my ability to take high quality services.·Responsibility BEFORE an incident/offence has occurred is PREVENTION.·Responsibility DURING or AFTER an incident/offence has occurred is to OBSERVE and REPORT.·If a serious offense, such as robbery, burglary, or assault with a deadly weapon, has been committed, I will need help to apprehend the suspect.
Project Handle:American Hospital Dubai L.L.CAbraj Capital L.L.CDamac Executive Heights

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Cash & Admin Oficer
AGP (Pvt) Ltd
Mar 2011 - Mar 2012 | Karachi, Pakistan

Prepare profit and loss statements and monthly closing and cost accounting reports. Reconciling petty cash, Balance sheet reconciliations, Salary entry and reconciliation. Compile and analyze financial information to prepare entries to accounts, such as gen-eral ledger accounts, and document business transactions. Establish, maintain, and coordinate the implementation of accounting and accounting control procedures. Analyze and review budgets and expenditures for local, state, federal, and private fund-ing, contracts, and grants. Monitor and review accounting and related system reports for accuracy and complete-ness. Prepare and review budget, revenue, expense, payroll entries, invoices, and other ac-counting documents. Assisting in the preparation of year end accounts for clients. Analyze revenue and expenditure trends and recommend appropriate budget levels, and ensure expenditure control. Explain billing invoices and accounting policies to staff, vendors and clients. Resolve accounting discrepancies. Recommend, develop and maintain financial data bases, computer software systems and manual filing systems. Supervise the input and handling of financial data and reports for the company's auto-mated financial systems. Interact with internal and external auditors in completing audits. Other duties as assigned.

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Cash Officer
Makro Habib Pak
Aug 2009 - Jul 2011 | Karachi, Pakistan

Creating and introducing in-store customer awareness and feedback forms with most useful results Operating the tills, including cashing up and completing paper work at the start and end of shift. Assisting customers in the selection and purchase of items. Completing sales sheets at the end of the day. Ensuring that the shop counter is always manned. Processing cash and credit card transactions accurately & efficiently. Managing the till, taking money from customers and hanging out receipts. Following policies & procedures relating to cash & stock handling. Checking the inventory listing with actual stock on the shop shelves and reporting and discrepancies to managers. Setting up promotional displays. Giving expert advice to customers regarding products. Working on the promotions to drive sales and targets Working on KPIs (Key Performance Indicators) Cash handling wholesale counter. Analyzing check out staff productivity on a weekly basis and resolving any problems. Evaluated subordinates job performance and conformance to regulations, and recom-mends appropriate personnel action. Consulted with supervisor and other personnel to resolve problems, such as equipment performance, output quality, and work schedules.

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Acountant And Administrator
Skin Care
Aug 2010 - Jan 2011 | Karachi, Pakistan

Maintaining contact with clients - giving them regular updates. Reconciling petty cash. Balance sheet reconciliations. Salary entry and reconciliation. General ledger entry including accruals and prepayments. Assisting internal/external auditors with queries. Chasing outstanding customer accounts Resolution of invoice queries including credits. Assisting with sales / purchase ledger duties, cash books and payroll Communicating clearly and effectively with the accounts team Monthly / quarterly management accounts preparation. Assisting in the preparation of year end accounts for clients. Maintain all types of accounts in software and maintain in last date of every month, I have coordinate minimum 15 employee in trade and also manage their accounts. Working in excel spread sheets for salaries, expense, income sheet also. Maintained customers invoices as a holding and current. Also manage bank account and manage in internet banking also check it every day and inform to director. Consulted with superior to resolve the problem and I also manage it.

Education

University of Karachi
Bachelors, Bachelors in Business Administration, Bachelors in Commerce‎
Accounting
Grade B
2011

Skills

Expert AAccounting
Expert Accidental Insurance
Expert Accounting software (visual basic , java
Expert Adobe in Illustrator
Expert Analytical Skills
Expert Business Dnvelopment
Expert Conservation Awareness
Expert Custom CRM
Expert Executive Presentation Skills
Expert Front Office Support
Expert Handling Assignments
Expert Installation and Software Configuration Skills
Expert Insurance Correspondence
Expert Internet Technologies
Expert Lead in
Expert Reconciliation
Expert Software’s (Installation)
Expert Vehicle Allocation
Expert Windows 98/ME/Xp/Vista/Win7
Expert Wireshark 
Expert إدارة عمليات الفروع

Languages

Intermediate Punjabi
Intermediate Hindi
Beginner Sindhi
Expert Urdu
Intermediate English
Intermediate Arabic

Muhammad Contacts

Azeem Faridi
The wok