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Summary
Keep records of customer interactions, process customer file documents
Follow communication procedures, guidelines and policies
Handling total Administrative and Paper work,Billings and helping in financial matters of the office
Projects
Experience
Customer Care Manager
Keep records of customer interactions, process customer file documents
Follow communication procedures, guidelines and policies
+ Customer orientation and Handling to different types of characters
+ Compile reports on overall customer satisfaction
+ Handle complaints, provide appropriate solutions and alternatives
+ Ability to multi-task, prioritize, and manage time effectively
+ providing help and advice to customers using organisation's products
+ Build sustainable relationships and trust with customer
Admin Officer
Handling total Administrative and Paper work,Billings and helping in financial matters of the office
+ Administrative and Paper work
+ Preparing regular financial and administrative reports
+ Organize a filing system for important and confidential company documents
+ Helping in financial matters of the office
+ Event Coverage
