Performance-driven administration operations management professional with 9 years of progressive experience in executive-level coordination, operations management, and administration. Implemented solution-oriented approach to competently plan and perform administrative tasks even in challenging circumstances during COVID-19.Task-focused operations management expert managing complex projects by effectively prioritizing workloads, communicating clearly at all managerial levels and with stakeholders, identifying issues and recommending appropriate solutions that ensure all tasks are completed efficiently and accurately. Strengthened collaboration, trust, and respect with the executive management to provide effective support, anticipate their needs and proactively address issues while maintaining confidentiality of sensitive matters and providing the highest level of service.
- Working as a bridge between Pakistan (Islamabad, Karachi, Lahore, Quetta) / Dubai / Saudi / Spain / Afghanistan offices under the capacity of Executive Management of Country Head. Providing the services of Administrator for Islamabad office efficiently.
- Delivering smooth functioning of the Islamabad office by coordinating office activities, managing office supplies, and overseeing facility maintenance. Streamlining executive team’s schedules and increased efficiency by maintaining diary
- Enhanced quality of correspondence, reports, and presentations by effectively utilizing various software packages that improved communication and professionalism while safeguarding sensitive and confidential information.
- Facilitated communication among internal and external stakeholders by serving as a central point of contact, effectively liaising with staff members, clients, and vendors.
- Optimized document management by maintaining organized and up-to-date online storage systems.
- Streamlined travel arrangements both personal and professional including flights, accommodation and transportation that resulted in smooth and hassle-free travel experiences for executives.
- Supporting cost-effective operations by assisting in the purchasing of office supplies, maintaining inventory, and implementing efficient procurement practice.
- Communications and Laison with UN agencies i.e. UNICEF, UNDP, UNWOMEN, IOM and Nutrition International as required.
-Proficiently oversaw daily functionality of the business by providing solutions for accurate budgeting, reporting, planning,
and auditing. Consistently developed, implemented, and reviewed operational policies and procedures.
-Proactively provided office assistance to Managing Director by managing calendar on a weekly, fortnightly, and monthly
basis, scheduled all company functions, and coordinated cross-functional efforts that supported the team to achieve company
objectives. Contributed to building alliances and partnerships with other organizations that strengthened company
positioning.
-Established efficient workflow processes, monitoring daily productivity, and implementing modifications in improving
overall effectiveness of personnel and services. Managed flow of official notifications ensuring its reach to necessary
personnel.
-Managing, planning and preparing meetings, conferences, attending conference calls between various government officials
and departments as required.
-Provided administrative & secretarial support to Program Manager at head office, managed, and facilitated schedules & travel
arrangements to high profile government officials, ensure all tasks are performed on time and as per the requirements.
-Successfully maintained confidentiality of files and records. Prepared correspondences, reports and materials for
departmental presentations, drafted acknowledgement letters, personal correspondence, and other official documentation
-Maintained smooth communication by providing interdepartmental correspondence and functioned as a relationship liaison
between various officials and departmental heads.
-Managed office communication through phone calls and emails. Conducted travel desk operations including approvals and
record keeping of office assets, petty cash issuance, accommodations, and other related necessary formalities.
-Provided high-level administrative support to Finance, Supply Chain, Billing and Accounts department and assisted in clerical
and administrative tasks including drafting letters, memos, invoices, reports, and other documents, as well as in effective time
management and diary management while ensuring documentation quality.
-Coordination and communication with clients in daily operations.
-Planned, organized, and attended various meetings and research, as well as other events and business launches, also collected
and prepared background information, or materials as and when required.
-Monitoring office inventory and assisting in vendor relationship management.
-Resolves administrative problems by analyzing information, identifying and communication solutions.
-Data and record management including recording, indexing and weeding of Files.