Summary

A professional sales Manager with 8+ years of exceptional track record in driving business growth through strategic sales and key account management across diverse sectors, Skilled in Customer Service, Data Entry, Business Development, New Business Opportunities and Lead Generation. Strong sales professional with a Master's degree focused in International Business/Trade/Commerce from University of Applied Science IUBH, Berlin, Germany.

Experience

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Business relationship Manager
Dignosco
Apr 2020 - Present | Lahore, Pakistan


Building and maintaining relationships with clients and key personnel within customer companies.Conducting business reviews to ensure clients are satisfied with their products and services.Alerting the sales team to opportunities for further sales within key clients.Letting customers know about other products the company offers.Attending meetings with clients to build relationships with existing accounts.Achieving client relationship targets and KPI’s as set by the Head of Sales.Working closely with Account Managers and Sales Consultants.Escalating and resolving areas of concern as raised by clients.Carrying out client satisfaction surveys and reviews.Monitoring company performance against service level agreements and flagging potential issues.Updating the CRM and ensuring account managers are aware of changes within clients.Passing leads to the sales team and following up on progress.Liaising with internal departments to ensure client needs are fulfilled effectively.

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Business Development Manager
LiveAdmins
Jun 2016 - Feb 2018 | Lahore, Pakistan


Generated new business for the firm via cold calls, in person visits, referrals from contacts and networking on social media. Made an average of 60+ calls per day.
Utilized a CRM to track down old prospects in attempt to convert new revenue as well as re-establish relationship with previous paying clients
Established and maintained relationships with several major IT vendors. 100% of the base quota achieved monthly
Generated $25,000 in new accounts, planned marketing budgets and lowered cost. Negotiated and closed sales establishing 180 new customer accounts
Regularly communicate across departments and strategies for future growth opportunities
Develop and execute sales strategies, Maintain and strengthen a large portfolio of clients
Managed a team of 15 sales person, overlooking their day to day performances, Trained Sales team all over Pakistan with new sales ideas and tactics

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Customer Relationship Officer
Shelbourne College Dublin, Ireland
Apr 2014 - Mar 2016 | Lahore, Pakistan


Pakistan Office
Generated new business for the firm via International Visits, Different events, referrals from contacts and networking on social media.
Provide Course Counselling, Course Selection, Offers & Admissions, Visa Assistance, Scholarship Assistance, Pre-Departure and Post Arrival Services, Airport Assistance, Accommodation Services, Part-Time Job Guidance
Established and maintained relationships with Study consultants in Dubai, Sri Lanka, Bangladesh and Pakistan with 100% of the base quota achieved monthly
Generated more than 200,000 Euro in new accounts, planned marketing budgets and lowered cost. Negotiated and closed sales establishing 90 new customer accounts
Regularly communicate across departments and strategies for future growth opportunities
Develop and execute sales strategies, Maintain and strengthen a large portfolio of clients
Managed a team of 5 sales person, overlooking their day to day performances

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Marketing Executive
Century link
Sep 2012 - Aug 2014 | Greater London, United Kingdom


Proactively engage with the direct and indirect sales teams to coordinate communicate, and optimize the impact of marketing activities
Develop and implement target account strategy to support account-based selling 
Manage the sourcing of marketing materials, including leaflets, standees, posters and flyers. Writing and proofreading, distribution and liaising with designers and printers
Maintaining and developing relationships with existing customers in person and via telephone calls and emails 
Conceptualize and orchestrate marketing campaigns that effectively reinforce and build brand images
Analyzed market and identified opportunities by formulating and implementing new ideas to increase sales and attract customers, Also Organized events to promote sale

Education

iubh University of Applied Science
Masters, Masters in Business Administration, ‎
International Business
2019
University of Greenwich
Bachelors, Bachelors in Business Administration, BA (Hons) International Business Management‎
Business Management, Marketing (Brand Management, Consumer Behavior)
Grade B
2012
University of Central Punjab (UCP)
Bachelors, Bachelors in Business Administration, Becholer in Business Administration‎
Business Administration, Business Communication, Business Economics
CGPA 3.0/4
2010

Skills

Expert Targets Achievement
Expert Academic Writer
Intermediate Build And Submit Sitemap To Google
Intermediate Create Questions As A Keywords -Questionbased
Expert Google Assist - Create Google My Business
Intermediate Have Expertise In Creating A WordPress Website
Intermediate Insert Business Detail On Apple Maps
Intermediate Insert Business Detail On Yext
Intermediate Know How To Create Wordpress Website
Intermediate Optimize All The Images In The Website
Expert Quality Assurance
Intermediate SSL Certificate Optimization
Expert Active Listening
Expert Appointment Setting. Sales communication
Expert B2B Marketing Strategy
Expert B2B SOFTWARE
Intermediate Bing
Beginner BIng Maps
Expert Brainstorming
Expert Business Strategy
Expert Business Valuation
Expert control
Expert coordination and presentation
Expert Creative Campaign Development
Expert CRM management
Expert Enterprise Product Development
Expert Field visits
Intermediate FourSquare
Expert Good Communication
Expert grammer
Expert Information Technology
Expert lab equipment procurement
Expert Marketing Management
Expert marketing skills
Expert negotiation
Expert written
Intermediate Yelp
Expert A Level
Expert Ability To Manage Multiple & Simultaneous
Expert Academic Coordination
Expert Academic Program Management
Expert Access Control Sales Supervisor
Intermediate Accounting Software Command
Expert Accounting+
Expert Accounts / Manager
Expert Accounts Administration
Expert Accounts Management
Expert Actuate Reporting
Expert Ad Targeting
Expert Adaptive Leadership

Languages

Intermediate German
Beginner French
Expert Punjabi
Expert Urdu
Expert English

Ansar Contacts

Saneela Maham
Heritage Education Consultant