Summary

I have 11 years of work experience working for several companies, I have worked for a wide range of national and international companies, including Graana.com, zameen.com, Eminence Private School Fujairah in the United Arab Emirates, Sadhbhavana World School in India, Pro-Cloud Training Center in Bahrain, Cadet College Murree, Cadet College Bhurban, Cadet College Qutbal, Air Foundation School Systems, Sindh Agriculture University, Tandojam, Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST), Hyderabad, Mirpur Khas, Nawabshah, and Larkana have Shaheed as their college, and many more.   I have successfully implemented thousands of clients from the United Arab Emirates (UAE), Bahrain, India, and all of Pakistan to Verge Systems (Private) Limited's key products in companies, universities, colleges, and schools, and the above-mentioned list of companies  



  1. WebHR - www.webhr.co

  2. Smart Pupils - wwwsmartpupils.com

  3. Go-To-Campus - www.gotocampus.com 


I'm looking for employment in administration, human resources, software support, and deployment, etc, please set up a meeting so that we can have a detailed conversation you may reach me by phone at 0315-1312429 or by email at [email protected]


Projects

Financially
Smart Pupils
WebHR

Experience

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Assistant Manager Support (WebHR)
Verge Systems
Dec 2021 - Present | Hyderabad, Pakistan

I\'m in responsible for evaluating company HR practices and collecting data as according WebHR, and also implementing and providing support to the company\'s HR staff afterwards

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System Consultant
Aug 2021 - Present | Tando Mohd Khan, Pakistan

Only four month and mine expertise have been engaged on the assignment that required acquiring & deploying a management solution for college\'s trine key users.

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Assistant Manager – Project Sales
zameen.com
Aug 2021 - Dec 2022 | Hyderabad, Pakistan

Understanding clients requirements
 Ensure that clients are thoroughly briefed about relevant property units.
 Ensure that clients are given demonstrations, carry out site visits and timely closure
of deals.
 Follow up with clients to understand evolving change in requirements.
 Maintain good relationship with the clients

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Assistant Manager Customer Success
Verge Systems (Private) Limited.
Jan 2019 - Aug 2021 | Hyderabad, Pakistan

Handle complaints from clients
 Taking ownership of customers issues and following problems through to resolution
 Liaise between managers, customers and employees.
 Provide direction to Technical team about requirement development
 Provides Software Product Demo to Clients / New Buyers.

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Assistant Manager Customer Success
Verge Systems (Private) Limited.
Jan 2019 - Aug 2021 | Hyderabad, Pakistan

Handle complaints from clients
 Taking ownership of customers issues and following problems through to resolution
 Liaise between managers, customers and employees.
 Provide direction to Technical team about requirement development
 Provides Software Product Demo to Clients / New Buyers.

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Senior Support Officer
Verge Systems (Private) Limited.
Jan 2016 - Dec 2018 | Hyderabad, Pakistan

Managed the day-to-day operations of client
 Provided software application end-user training and technical support.
 Developing and configuring customized Software application solutions.
 Throughout the entire country for support of the client-software application
 Assisted senior management with business matters, such as proposals, quotations,
invoices and many other things

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Support Officer
Verge Systems (Private) Limited.
Sep 2011 - Dec 2015 | Hyderabad, Pakistan

Personally contacted clients to introduce our company\'s products or services
 Arrange for client meetings with our senior operations manager and the director of sales
for Sales.
 Add required client data in the software
 Proving administrative support to the IT team

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Support Officer
Verge Systems
Jan 2013 - Dec 2015 | Karachi, Pakistan


Application Implementation
Providing after Implementation Support
Providing comprehensive training to users
Supervision of the client\'s accounts and tasks
Closely working with the software development team
Management about complex client issues and resolutions  Experience in consultative ERP and in a client-facing role

Education

Department of Business Administration University of Sindh
Masters, Masters in Business Administration, ‎
Marketing Management
2017
Department Of Economics University of Sindh Jamshoro
Bachelors, Bachelors in Arts, ‎
Economics
2010

Skills

Expert Strong verbal
Expert written
Expert Accounts Administration
Expert Aftersales Skills
Intermediate Amazon Cloud Front
Expert Analytical Skills
Expert Client Support Services
Expert Collecting Requirements
Expert Conservation Awareness
Intermediate Contract Renewable
Expert Control Points Knowledge
Intermediate Cooordination Skills
Intermediate General & Business Operations
Intermediate Handling Assignments
Intermediate Negotiation and Receivable
Expert Negotiation Skills
Expert Operational Tasks Handling
Beginner Processing Knowledge
Expert Product & project Coordination
Expert Quality Control Processes Command
Expert Record Keeping
Intermediate Recruit personnel’s for Product
Intermediate sea freight export
Expert Software Implementation Management
Expert VAS Support
Expert Vendor Management Experience
Beginner workplace renovation
Expert رعاية العميل

Languages

Expert Sindhi
Expert Urdu
Intermediate English

Companies Followed

See More

Sohail Contacts

Saqib Ahmed Soomro
Fwu Ag Pakistan
Momina Wahab Wahab
Tech Spiders
Shahid Hussain Sethar
Sindh Peoples Housing for Flood Affectees (SPHF)
Faiza NONE Ghani
Institute of Development and Economic Alternatives (IDEAS)
Altamash Mufti
AmanraSoft Pvt