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Summary
I am an IT professional with vast Functional, Business Analysis and Project Management experience as i got the chance to work in different roles for different projects. I am salesforce.com Certified Admin. An Individual with Excellent interpersonal and verbal communication skills, Negotiation persuasion skills along with the vital ability to listen to others, Meeting deadlines, Team Man, Ability to work in a fast moving and stressed environment which provides challenges, Command over English language both as spoken and written, Confident, persuasive and adaptive. I am seeking for a better opportunity in my own country in the field of IT i.e project Manager, B.A or functional consultant.
Projects
Experience
Senior Consultant/Business Analyst
CRM Consultant
Technical Consultant
Responsibilities
• Delivering Salesforce(CRM) Projects from Requirements to Go live.
• Solution Designing
• Developing Solutions that help clients become high performance businesses
• Working with a team of highly qualified technical group, force.com, Apex resources.
• Working on integration tools i.e. Cast Iron, Mulesoft.
• Assisting with business case or project charters.
• Conducting UAT & User Training
• Testing all the system time to time to ensure quality
• Preparing UAT & User/Admin Training Manuals
Customer Relationship Officer
I was handling the customer queries through SIEBEL database management system. Its a customer support office for Telenor Pakistan.
Research Associate
My job alongside with my team was to design the Security system system for SSS securities chaklala scheme 3 Rawalpindi and HBL pakistan which was successfully implemented in the entire KPK province. We also worked on the ZIGBEE technologies that is a transciever and a technology similar to wifi. we designed the entire home automation system using wirelss networks.
