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Summary
Implementing Compliance Policies , Compliance Audit , Visual Merchandising , Dealers & staff new product training , Verifications of Trade Prices , Monitor Services Quality , Primary & Secondary Sales Intelligence , Mystery Shopping , Stock Verification , Active Sales Area Verification , Customer Services , Follow Up
Experience
Dealer Compliance Executive
Daily field visit for compliance audit (Dealers-Retailers)Implementing & audit compliance policiesTraining on new product & selling skills Visual Merchandising Monitor & report brand advertisement (Own & Competitors) Ensure customer quality service Supervise surveys through third party Mystery shopping
CRPP Executive (Field Audit)
§ Verifications of Trade Prices (Dealer & Retail)
§ Ensure proper display of company’s products
§ Monitor & report brand advertisement (Own & Competitors)
§ Ensure dealer follows company’s contract policies (CRPP)
§ Primary & secondary sales intelligence
§ Supervise surveys through third party
§ Mystery shopping
§ Verification of projects for direct stock deliveries
§ Competitor analysis reports
§ Trace & prevent territory stock violation
§ Resolving dealer complaints regarding stock availability & breakage
§ Identify new opportunities
Sales Assistant
§ Maintain database of agents
§ Identify sales prospects by monitoring the market and competitors activities
§ Counter sales and customer services
§ Periodic reporting to management on customer feedback and complaints
§ Work as a member of the sales team, making sales calls and providing detail information
§ Assist mishandled passengers
§ Controlling cash-flow to ensure that the daily sales report is closed on time on a daily basis
§ Calculate and process ticket for refund through the station finance department
Handling baggage claims
