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Summary
Possess Interpersonal communication and presentation Skills.
A hands-on and practical approach to building new networks Ability to learn new technologies, Adaptability, Innovative, Relationship Building, and Solution Oriented, Business Acumen.
An organized person and a logical thinker.
Ability to work under tight schedules and to meet deadlines. I worked in a very dedicated and sincere manner for my employer.
Knowledge generation about the current business requirements about networks, designing network architecture, getting through with the current business setup.
Documentation of network and user configurations.
End user training.
Written communication skills to e-mail to different groups including management, network staff and users.
Experience
IT Assistant
● Providing L1 and L2 support, assistance in the use of personal computer hardware, software or operates a multiplatform computer environment and monitor’s network.
● Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
● Troubleshoots and diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.
● Provides basic troubleshooting, repair and maintenance for computer equipment (e.g., microcomputers, disk drives, and laser printers).
● Support to all academic activities, events and conferences.
● Comply with the IT Policy to ensure all activities are as per the standards.
● Arrange/organize Multimedia and video conference meetings. POLYCOM.
● Set up new users' accounts and profiles and deal with password issues.
● Microsoft Office 365 Client Installation and Configuration.
● Assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems.
● Talk to Staff and Faculty through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
● Detail knowledge of configuration, setup, installation and maintaining of NVR’s and IP Cams.
● Arranges for distribution of output to head of departments and maintains records.
O & M coordinator
Preventive All Project management reporting & feedbacks direct to regional manager regarding sites outage & TCH on
2G/3G/4G technology.
Arranging spares & putting Quarterly Telco & Non-Telco demand to vendor.
Responsible of maintaining live Mobilink Network for customer satisfaction.
Handling & rectification of all types of complaints raised by RF & other departments.
Teams Coordination & issues resolution Misc.
Tasks assigned by time by time from HQ & RM PM of Nearly 500 Sites on Daily Basis.
Making PM Plan on Daily Weekly and Monthly Basis.
Rectification of SNAGS as Reported by Client and Hence Improving PM Acceptance up to 100% for my Company.
Keeping complete track of PM Quality streamlining strictly as Per Client demands.
Managing Efficient PM Plans to reduce the Operational Issues and Minimizing down Times.
Making complete regional PM Audit reports and sharing with Management as well as customer.
Managing stores inventory and update in Oracle.
Invoice verification from client.
