Summary

To work with an aim to gain valuable hands on experience and professional skills in an organization, which provides a challenging, learning developing atmosphere. Self-starter and team player with ability to work under minimum supervision. Knowing core operations of the Branch as per SBP Prudential Regulations.Dynamic banking professional adept at directing complex projects and leading high performance teams to complete key financial initiatives.

Projects

Internship

Experience

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Branch Operations Manager
BOP Taqwa Islamic Banking Timergara Branch
Sep 2021 - Present | Lower Dir, Pakistan

My objective is to ensure the efficient functioning of the branch by managing operations, delivering high- quality customer service, and achieving business goals such as increasing revenue and profitability.

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Branch Operations Manager
Sep 2021 - Jul 2023 | Timergara, Pakistan

Responsible for overseeing the day to day operations of the branch, ensuring\'s efficient and effective functioning of overall operational activities, and maintaining compliance with regulatory requirements as per SOP. Supervise and manage branch staff, including training, performance evaluation, and fostering a positive work environment. Implement and maintain operational policies and procedures, ensuring adherence to banking regulations and customer service standards while promoting operational efficiency.

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Branch Operations Manager
Habib Bank Limited (HBL)
Feb 2021 - Aug 2021 | Lower Dir, Pakistan

Being Branch Operations Manager I involves in overseeing the day-to-day operations of the branch, ensuring compliance with banking regulations, managing customer service, and supervising staff to ensure smooth and efficient branch operations.

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Branch Operations Manager
Feb 2021 - Aug 2021 | Timergara, Pakistan

Responsible for overseeing the day to day operations of the branch, ensuring\'s efficient and effective functioning of overall operational activities, and maintaining compliance with regulatory requirements as per SOP. Supervise and manage branch staff, including training, performance evaluation, and fostering a positive work environment. Implement and maintain operational policies and procedures, ensuring adherence to banking regulations and customer service standards while promoting operational efficiency.

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TELLER SERVICE MANAGER
HBL
Mar 2017 - Feb 2021 | Timergara, Pakistan

Responsible for overseeing the day to day transactions of Teller, ensuring\'s efficient and effective functioning of overall Teller activities, and maintaining compliance with regulatory requirements as per SOP. Supervise and manage branch Teller, including training, performance evaluation, and fostering a positive work environment. Implement and maintain operational policies and procedures, ensuring adherence to banking regulations and customer service standards while promoting operational efficiency.

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Teller Service Manager
HBL
Mar 2017 - Feb 2021 | Lower Dir, Pakistan

Served as TSM at HBL Timeragara Branch Lower Dir. Supervising Tellers & balancing branch cash at day end as per bank laid down procedures.

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TELLER
HBL
May 2014 - Mar 2017 | Timergara, Pakistan

Responsible for providing efficient and accurate cash handling services , processing transactions, and delivering excellent customer in branch.

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Cash officer
HBL
May 2014 - Mar 2017 | Timergara, Pakistan

Cash Balancing sorting And posting at the end of the day

Education

NWFP Agricultural University
Masters, , BBA‎
Banking & Finance
Percentage 78%
2014
The Quaiid-e-Azam Public School & College Swabi
Intermediate/A-Level, , F.Sc Pre-Engineering‎
Percentage 73%
2009
The Quaid-e-Azam Public School Zaida Swabi
Matriculation/O-Level, , Matric in Science‎
Percentage 75%
2007
The Quaid e Azam Public School Zaida Swabi
Non-Matriculation, Matric in Science‎
Completed
2007

Skills

Beginner Auto Body Parts Knowledge
Expert Branch Administration Skills
Expert Branch Banking
Intermediate Branch Management
Expert Branch Operations Management
Beginner British Accents
Beginner Client Acquisition Skills
Beginner Client Aquisition
Intermediate Cooordination Skills
Expert Coordination Skills
Expert Customer Service Skills
Beginner Deal Qualification
Beginner Export Development
Beginner Financial Modeling and
Beginner Financial Statement Analysis+
Beginner Go-to-Market Strategy
Beginner h Operations Management
Beginner Handling Assignments
Beginner Institutional Selling
Beginner Japanese & Korean Language Proficiency
Beginner Key Account Management
Beginner Lead in
Beginner Life Insurance Knowlege
Expert Maintenance Management
Expert Monitoring Skills
Expert MS Excel
Intermediate Official Tasks Handling
Expert Problem Solving
Intermediate Security Principles
Intermediate Special Effects
Beginner Teaching English
Expert Team Player
Beginner Teller Services
Expert Time Management 
Beginner إغلاق

Languages

Expert Urdu
Intermediate English