Summary

HR enthusiast with proven expertise in Administration, people management  & data  analysis. A master degree holder in Human Resource Management with exceptional  skills in communication, presentation and data analytics. 
I have performed various functions of HR like Onboarding, Performance Management , KPIs  management and other data analysis and reporting for my department.  I have sound  knowledge of HR analytics and also have excellent analytical and communication  skills. I have conducted numerous hard and soft skills training for my team of 30  People. 

Experience

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Manager Administration & Liaison
FMH College of Dentistry & Hospital
Oct 2020 - Present | Lahore, Pakistan


Responsible for HR & Administrative functions  of College of Dentistry and  Hospital.
Responsible for collection of hospital statistics , analysis  and reporting to the  Head of Dental Hospital for decision making.
Make presentations for executive committee meetings. 
Perform HR & facilities Audit & analysis , assist in  budgets  to meet  requirements of regulatory bodies.


Devise policies and Procedures for smooth working in the Hospital.


Conduct surveillance  audits to review implementation and identify gaps for  improvements.


Responsible for implementation and Compliance with applicable Policies,  Procedures , laws and requirements of applicable regulatory bodies.

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Supervisor Administration , Incharge Training & Development
Shaukat Khanum Memorial Cancer Hospital & Research Center
Jan 2016 - Sep 2020 | Lahore, Pakistan



Take part in recruitment, shortlisting & conducting interviews.


Onboarding and Orientation of newly inducted staff.

Perform complete cycle of Training from TNA to Post training analysis. 
Staff Management, Performance Management , work Schedule, routine  assignment , staff  Training and disciplinary issues.
Implementation of policies & procedures, ISO / JCIA Program  in the  department.
Responsible for Departmental statistics & KPIs , collection and presentation to  management for review.
Prepare & Present Management review Meetings , KPIs and Departmental  activities.  

Correspondence related to Treatment option and other queries.


Handling daily operation activities, verbal and written complaints and sending their responses.


Conduct Quarterly Management Review Meeting to discuss department progress. As well as, monthly quality improvement sessions with the staff.

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HR Executive
Sapphire Fibers Ltd.
Jul 2014 - Dec 2016 | Lahore, Pakistan


Responsible for managing, executing Human Resources functions like Recruitment & Selection, Training & Development.
Supports operations by supervising staff; planning, organizing, and implementing administrative systems.
Developing Training literatures and presentation
Provide advice and assistance with writing job descriptions
Recruitment of Fresh and experienced Graduates/Engineers (Vacancy Advertisement, CV Bank, Test & Initial Interviews)

Education

University of Punjab (Institute of Administrative Sciences), Lahore
Masters, Masters in Business Administration, ‎
Human Resource Management
CGPA 3.7/4
2020
Pakistan Institute of Public Finance Accountants (PIPFA)
Diploma, ‎
Accounting, Accounting And Management
Completed
2011
University of the Punjab
Bachelors, , Bachelors in Commerce‎
Finance
Percentage 65%
2007

Skills

Expert Accounts Administration
Expert Accounts Management Skllis
Intermediate Admin Task Planning
Beginner Attendance Maintance
Intermediate Coaching Skills
Intermediate Compensation Management
Expert Coordination and Follow Up
Intermediate Customized Adaptation
Expert Daily Operations Management
Intermediate Database Management
Intermediate Development of Employees
Intermediate Employee Engagement
Intermediate Employee Relationships Management
Intermediate Employee Retention
Intermediate English Writing and Speaking
Expert Etiquettes
Expert Excellent Oral and Written Professional
Intermediate Fluenct In English
Intermediate Fluent in Engslih
Intermediate Grievance Handling
Expert Hospitals
Intermediate HR Department Management
Intermediate HR Department Startup
Intermediate HR Engagement
Intermediate HR Policy Formulation
Intermediate HR Relationship
Intermediate HR Services
Expert HRM Command
Expert Interpersonal and Communication Skills
Intermediate Interviewing Skills
Intermediate Job Descriptions Designing
Expert Legal Affairs Management
Expert Managing Midsize Teams - 5 to 20 People
Expert Micorost Word
Expert Microsoft Outlook
Expert MS PowerPoint
Expert Operations Management
Beginner Payroll Processing
Expert Performance Management
Expert PIPFA
Expert Policies and Procedures Development
Expert Policy Implementation
Expert Presentation Skills
Expert Problem analysis and problem-solving
Intermediate Receptionist Work
Expert Record Keeping Skills
Intermediate Recruitment
Intermediate Recruitment Management
Intermediate Recruitment Managemment
Intermediate Reports Writing

Languages

Expert Punjabi
Intermediate English
Expert Urdu

Muhammad Contacts

Riaz Ahmad
Al fazal Restaurant – Wapda town, Lahore