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Summary
I am a committed and hardworking individual who enjoys a challenge. In addition to strong communication skills, I am able to work effectively in a team. I can also demonstrate advanced problem-solving skills. My ambition ensures I am a valuable addition to any organization.
Projects
Experience
Public/Parent Relationship Officer (PRO)
• Act as an image of the organization throughout the year,
• To regulate and attend queries of current/future students or their parents regarding admissions.
• Being the first point of contact for any complaints or queries WITH the objective of providing high level of customer service and customers relationship building queries and liaise with the appropriate school team to ensure prompt resolution.
• the appropriate school team to ensure prompt resolution.
• Ensure onsite customer service queries and issues are resolved to an exceptional standard both promptly and efficiently.
• Maintain the admissions process with a portfolio of programs in close liaison with all academic departments
• Process incoming applications for all degree programs, checking qualifications, the validity of decisions and authenticity of results.
• Provide support for any school events/trips (local or international) as and
• when required.
Human Resource (HR) Manager
• Participate in industry forums, client discussions, and conferences as a representative of the organization.
• Plan, direct, and coordinate the administrative functions of organization.
• To oversee the recruiting, interviewing, and hiring of new staff.
• To consult with top executives on strategic planning
• To serve as a link between an organization's management and its employees.
• Provide training and mentoring to members of the business development team.
• Develop business proposals for new and existing customers.
• Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.
English literature and language instructor
• Participate in industry forums, client discussions, and conferences as a representative of the organization.
• Initiate, facilitate, and moderate classroom discussions.
• Evaluate and grade students' class work, assignments, and papers.
• Prepare course materials such as syllabi, homework assignments, and handouts.
• Prepare and deliver lectures to senior students on different topics
• Plan, evaluate, and review core curriculum, course content, and course materials and methods of instruction.
